Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melissa Simmons

La Quinta,CA

Summary

Dynamic and engaging, I excelled at Best Beverage Catering LLC, mastering customer service and multitasking. My ability to handle high volumes with a smile and efficiency led to significant improvements in guest satisfaction and loyalty. A proven team player, I also brought technical savvy to streamline operations, enhancing both guest experiences and operational efficiency.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Coachella Festival Bartender

Best Beverage Catering LLC
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Stagecoach Festival Bartender

Best Beverage Catering LLC
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Suite Attendant

Hospitality Sweets
  • Contributed to team success by supporting colleagues during peak periods or absences as required.
  • Responded proactively to guest feedback surveys, implementing improvements based on suggestions received.
  • Improved guest satisfaction by providing top-notch Suite Attendant services in a timely and efficient manner.
  • Maintained detailed records of guest preferences, utilizing information to provide tailored services during future visits.

Legal Support Assistant

County of Riverside County Counsel
07.2020 - Current
  • Streamlined legal research for attorneys, resulting in accelerated case preparation and resolution.
  • Provided essential administrative support to attorneys during trials, hearings, depositions, and arbitrations.
  • Served as a liaison between clients and attorneys, fostering positive relationships while maintaining confidentiality.
  • Managed schedule for multiple attorneys, ensuring appointments were accurately recorded and updated regularly.
  • Reduced turnaround time for drafting routine correspondence using templates tailored for specific scenarios.
  • Drafted accurate legal documents such as affidavits, pleadings, and motions under attorney supervision.
  • Supported lawyers in managing cases by maintaining up-to-date case files and tracking deadlines.
  • Implemented new software tools that streamlined document management processes within the firm''s database system.
  • Improved office efficiency by developing and maintaining a comprehensive filing system for all legal documents.

Eldorado Polo Server

Best Beverage Catering LLC
01.2018 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Eldorado Polo Field Bartender

Best Beverage Catering LLC
01.2024 - 04.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Education

High School Diploma -

La Quinta High School
La Quinta, CA

Criminal Justice

University of Phoenix

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Outgoing personality
  • Engaging personality
  • Customer service expertise

Certification


  • RBS Certification
  • Food Handlers Card

Timeline

Eldorado Polo Field Bartender

Best Beverage Catering LLC
01.2024 - 04.2024

Legal Support Assistant

County of Riverside County Counsel
07.2020 - Current

Eldorado Polo Server

Best Beverage Catering LLC
01.2018 - Current

Coachella Festival Bartender

Best Beverage Catering LLC

Stagecoach Festival Bartender

Best Beverage Catering LLC

Suite Attendant

Hospitality Sweets

High School Diploma -

La Quinta High School

Criminal Justice

University of Phoenix

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