Bethany Pigeon
Post Falls,USA
Summary
Experienced data entry professional with a strong background in telesales and administrative roles. Skilled in managing data accurately and efficiently, with a proven track record of supporting organizational operations and client communications. Adept at handling multiple tasks with attention to detail and maintaining data integrity to support business objectives.
Overview
23
23
years of professional experience
Work History
Inventory Lead
Tiny Woodstove
08.2020 - 04.2026
- Manage data entry tasks ensuring accuracy and timely updates to the inventory and website to support business operations.
- Coordinate with teams both on sight and remote to streamline data workflows and improve efficiency.
- Maintain detailed records to facilitate inventory and sales tracking.
- Implement data validation processes to reduce errors and enhance data quality.
- Various other tasks including attending leadership meetings, customer service, order entry, processing and shipping orders, forklift operator, finance projects, and fabrication.
Team Supervisor
Qualfon
09.2015 - 07.2020
- Handled telesales operations, increasing client engagement and sales performance.
- Managed teams to deliver consistent service for clients like T-Mobile, LifeLock, and CenturyLink.
- Maintained accurate client records to support sales and customer service activities, and customer experience through Salesforce and internal software.
- Coached agents to enhance team productivity, meet KPI goals consistently and increase client satisfaction.
CNA, HUC, and as a receptionist
Rapid City Regional Hospital
01.2006 - 12.2010
- Provided patient care and administrative support as CNA, HUC, and receptionist.
- Reviewed data for each patient to ensure accurate health records, compliance, and quality care.
- Updated EMR with patient information including prescription and other prescribed treatments.
- Ensured patient charts were organized and filed neatly.
- Coordinated employee scheduling to optimize clinic operations.
- Facilitated communication between patients and healthcare providers effectively.
Youth Specialist
Cedars Youth Services
01.2004 - 12.2006
- Supported youth programs through 1 on 1 care and data management.
- Maintained participant records to track progress and program outcomes including updating, organizing and filing.
- Assisted in organizing and supervising events to enhance community engagement.
Assistant Dean
Dakota Adventist Academy
01.2003 - 12.2004
- Assisted in academic administration as Assistant Dean, ensure students had a safe environment to live and learn.
- Coordinated schedules and communications to support faculty and students.
- Maintained accurate documentation to ensure compliance with policies.
- Facilitated smooth daily operations through effective student coaching and support.
Education
No Degree -
Union University
Lincoln, NE05-2003
Skills
- Data Entry Accuracy
- Administrative Support
- Customer Service
- Record Management
- Self Motivation
- Work Ethic
- Open and willing to learn
- Computer skills
- Spreadsheet Management
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
Timeline
Inventory Lead
Tiny Woodstove
08.2020 - 04.2026
Team Supervisor
Qualfon
09.2015 - 07.2020
CNA, HUC, and as a receptionist
Rapid City Regional Hospital
01.2006 - 12.2010
Youth Specialist
Cedars Youth Services
01.2004 - 12.2006
Assistant Dean
Dakota Adventist Academy
01.2003 - 12.2004
No Degree -
Union University