Summary
Overview
Work History
Education
Skills
Timeline
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Bethany Powell

Lebanon,OH

Summary

Dynamic and dedicated professional with a strong background in customer service and machine operation at Kraft Heinz. Proven ability to enhance production efficiency and achieve high customer satisfaction through effective teamwork and clear communication. Skilled in equipment maintenance and committed to workplace safety, consistently contributing to a positive work environment.

Overview

9
9
years of professional experience

Work History

Team Member

Wendys Restaurant
08.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Monitored and verified merchandise for proper prices and labels.
  • Developed marketing materials to promote in-store events and special promotions.
  • Improved customer satisfaction by quickly helping each person find desired items.
  • Achieved high level of customer service with thorough product knowledge and attentive assistance.

Machine Operator

Kraft Heinz
03.2022 - 03.2023
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
  • Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
  • Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
  • Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
  • Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.
  • Managed inventory levels by tracking material usage and coordinating timely replenishment orders with suppliers.

Machine Operator

ADVICS Manufacturing Ohio Inc.
06.2018 - 06.2021
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.

Package Handler

FedEx
11.2016 - 08.2018
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Contributed to increased productivity by working effectively in high-pressure situations.

Education

High School Diploma -

Emmanuel Baptist Church School
Lebanon, OH
06.2015

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Cash handling
  • Cleaning
  • Flexible schedule
  • Workplace safety
  • Money handling
  • Computer skills
  • Heavy lifting
  • Goal setting and achievement
  • Product knowledge
  • Training and mentoring
  • Order preparation
  • Equipment operation
  • Equipment maintenance
  • Chemical handling
  • Data entry
  • Willingness to learn
  • Shipping and receiving

Timeline

Team Member

Wendys Restaurant
08.2024 - Current

Machine Operator

Kraft Heinz
03.2022 - 03.2023

Machine Operator

ADVICS Manufacturing Ohio Inc.
06.2018 - 06.2021

Package Handler

FedEx
11.2016 - 08.2018

High School Diploma -

Emmanuel Baptist Church School

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