Bethany Presley
Jonesborough,USA
Summary
Motivated and experienced case manager with a focus on resource linkage and 10 plus years experience working along side low-income and at risk populations as they over come obstacles, set goals and achieve those goals. Skilled in building relationships, conducting assessments, developing intervention plans, and collaborating with community organizations.
Overview
18
18
years of professional experience
Work History
Juvenile Probation Officer/Youth Services Officer
Sullivan County, Kingsport Juvenile Court
08.2023 - Current
- Establish positive rapport with juveniles under supervision, fostering trust and open communication while maintaining professional boundaries.
- Manage caseloads effectively by prioritizing tasks, utilizing time management skills, and maintaining organized case files.
- Maintain data in QUEST (computer system).
- Promote department's mission and procedures to community organizations, school officials and law enforcement.
- Participate in ongoing professional development opportunities to stay current on trends, research, and best practices in the field.
- Coordinate with school personnel to identify and problem solve issues leading to the juvenile's poor performace in school due to behavior issues, learning issues, or issues with tardies/absences.
- Coordinate with mental health professionals to address substance abuse concerns and emotional well-being among juveniles under supervision.
- Assist young people in developing realistic goals for their future while supporting them throughout the process of achieving those objectives.
- Facilitate skill-building conversations with youth promoting personal growth and improved decision-making abilities.
- Reduce recidivism rates through targeted interventions and appropriate referrals to community-based programs.
- Assess living conditions and gather case background information to make informed decisions in guiding juveniles and families forward.
- Advocate for alternatives to detention facilities when appropriate, emphasizing the importance of community-based interventions over punitive measures.
- Facilitate court dockets for Juvenile Court Judges ensuring attorneys, service providers, parents and youth are present and prepared to move forward with their cases.
Police Officer
Kingsport Police Department
08.2019 - 08.2023
- Special Assignment: School Resource Officer (SRO), asigned to the alternative school, July 2022-August 2023. Duties preformed; interact with and support students and their families, interact with and support school personnel, maintain a secure campus to support the learning environment, address criminal incidents as appropriate, serve as a team member on the school’s Threat Assessment Team, develop and teach lesson plans.
- Maintain case files and complete reports in Watson (computer program).
- Maintain community presence while engaging civilians and suspects face to face during routine encounters and while responding to calls for service.
- Perform risk assessments and refer citizens and victims to appropriate community resources.
- Complete required and specialized training to remain knowledgeable in the areas of police work and the law.
- Investigate cases fully and objectively.
- Utilize excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members served.
- De-escalated domestic disputes while providing appropriate support to affected individuals.
- Train new officers on routine job duties, upholding the constitution, department policies and procedures, and fostering a professional work environment.
- Collaborated with other law enforcement agencies to solve cases.
Child Care Specialist II
Tennessee Department of Human Services
11.2016 - 08.2019
- Interview clients to determine eligibility under policy to receive State and Federal financial assistance with child care payments through the Smart Steps program to support client job retention or continued college education.
- Interview child care providers to determine appropriateness of providing care to children and eligibility to receive State and Federal funding on behalf of clients.
- Accept incoming applications and complete them within the time frame set out by policy.
- Share information and train workers in other State Departments and local agencies on aspects of child care funding program and TCCMS (computer program) that intertwine with their job duties.
- Maintain expiration list and mail reminders to clients so that action to renew is timely and beneficial to clients and their children.
- Collect, verify and input statistical data on clients into TCCMS (computer program).
Probation and Parole Officer II
Tennessee Department of Correction
10.2011 - 11.2016
- Manage a monthly caseload of approximately 120 felony and misdemeanor offenders ranging from minimum to maximum supervision levels and defendants place on bond supervision.
- Monitor court required conditions through creating action steps and obtainable goals with offenders to ensure their likelihood of not re-offending.
- Maintain community presence while engaging offenders face to face during home visits, employment visits and while conducting monthly reporting at satellite offices.
- Interview offenders to determine individual needs and make referrals as appropriate.
- Perform risk assessments and refer to appropriate community resources.
- Council offenders on simple budgeting skills, daily-coping skills and parenting skills.
- Maintain monthly spreadsheets and monthly compliance score.
- Complete special projects as requested by District Director and Supervisors.
- Make and maintain monthly calendar organizing Spectrum night class Officer coverage, Officer of The Day coverage for four Counties and monthly vehicle usage log for multiple vehicles shared between four Counties.
- Conduct ride-alongs with local police departments in high crime neighborhoods in accordance with grant conditions.
- Complete required and specialized training to remain knowledgeable in the areas of community supervision. Maintain required certifications.
Community Re-Entry Specialist,Volunteer Coordinator
Good Samaritan Ministries Inc.
07.2011 - 10.2011
- Assessed client's immediate needs and aided clients until goals were achieved.
- Coordinate appropriate resources of State agencies, local businesses, faith-based and community organizations to enhance the successful transition of former inmates from prison to the community. This included helping the client obtain legal documents, housing, food, clothing, government assistance and employment.
- Maintain records of all interactions and services provided.
- Trained volunteers in procedure and policy.
- Maintained records of volunteer's completed hours and provided said records to the appropriate monitoring agency.
- Transported and monitored female inmates whom were granted offsite work detail at our facility from the Johnson City Jail.
Undergraduate Student Worker
ETSU Work Study Program, Criminal Justice Dept.
09.2009 - 05.2011
- Assisted the Department’s Administrative Assistant, Professors and Graduate Assistants with daily operations.
Direct Care Worker
RHA Health Services
06.2007 - 12.2010
- Provided direct care to intellectually (and physically) disabled adults within a private residence setting.
- Provided transportation for service user to treatment providers and around local communities for social engagements.
- Implemented individualized service care plans.
- Maintained daily log books and service user’s petty cash log book.
- Administered medication and maintained medication count and log book.
Education
Bachelor of Science - Criminal Justice/Criminology
East Tennessee State University
Johnson City, Tennessee05.2011
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Mohawk Valley Community College
Utica, New York05.2007
High School Diploma - undefined
Brookfield Central School
Brookfield, New York01.2006
Skills
- Individualized service planning
- Community resource coordination
- Professional boundaries
- Multicultural sensitivity
- Life skills training
- Mental Health Awareness
References
- Erin Gray, Social Worker, Kingsport Police Department, ErinGray@KingsportTN.gov, 423-765-6904
- Micah Johnston, Lieutenant, Kingsport Police Department, MicahJohnston@KingsportTN.gov, 423-863-0330
- William Cordell, Principal, Kingsport City Schools, wcordell@k12k.com, 423-358-9084
- Kory Godwin, Former Co-worker, Tennessee Department of Correction, KoryGodwin85@gmail.com, 615-848-8839
Volunteer
- tnAchieves mentor
- Girl Scout Leader
- Every Child TN- Family Friend through Bethany Christian Services' Safe Families program
Training
- Certificate of completion: Tennessee Highway Safety Office; Advanced Roadside Impaired Driving Enforcement (ARIDE), June 2023.
- Certificate of completion: Tennessee School Resource Officers Association specialized training, June 2022, 2023.
- Certificate of completion: National Threat Assessment Center Model-LV2 and Suicide Awareness and Prevention, February, 2023.
- Certificate of Appreciation for excellent Police Work in D.U.I. Enforcement.
- Graduate of the 13th TDoC Sergeants Academy on 5-22-15.
Timeline
Juvenile Probation Officer/Youth Services Officer
Sullivan County, Kingsport Juvenile Court
08.2023 - Current
Police Officer
Kingsport Police Department
08.2019 - 08.2023
Child Care Specialist II
Tennessee Department of Human Services
11.2016 - 08.2019
Probation and Parole Officer II
Tennessee Department of Correction
10.2011 - 11.2016
Community Re-Entry Specialist,Volunteer Coordinator
Good Samaritan Ministries Inc.
07.2011 - 10.2011
Undergraduate Student Worker
ETSU Work Study Program, Criminal Justice Dept.
09.2009 - 05.2011
Direct Care Worker
RHA Health Services
06.2007 - 12.2010
Bachelor of Science - Criminal Justice/Criminology
East Tennessee State University
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Mohawk Valley Community College
High School Diploma - undefined
Brookfield Central School