Bethany Price
Fort Worth,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Ophthalmologist Assistant
Alliance Vision Institute
03.2024 - Current
- Enhanced patient care by assisting ophthalmologists in performing diagnostic tests and procedures.
- Improved office efficiency by maintaining accurate patient records and scheduling appointments.
- Contributed to the success of the practice by providing exceptional customer service to patients both in-person and over the phone.
- Demonstrated strong attention to detail when recording patient histories, resulting in comprehensive documentation for ophthalmologist review.
Ophthalmic Technician
Eye & Laser Center Of Starkville
01.2023 - 03.2024
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Measured and recorded visual acuity and color vision testing.
- Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
- Worked well with patients, staff and manufacturer representatives to carry out successful office- and patient-related work each day.
Surgical Technologist
Oktibbeha County Regional Medical Center
09.2021 - 03.2024
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Maintained high infection control standards.
- Evaluated procedure needs and set up equipment, tools, supplies and instruments.
- Delivered exemplary assistance and support to surgeons during Cesarean and vaginal Deliveries.
- Managed operating room setup by cleaning and sterilizing instruments and surfaces, maintaining supply inventories and organizing surgical tools.
- Liaised between Labor and Delivery department and operating room teams to assure availability of requisite instruments and equipment
Customer Service Representative
Progressive
05.2019 - 04.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Developed and updated databases to handle customer data
- Recommended products to customers, thoroughly explaining details.
- Handled over 50 calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals
Account Manager
West Gate Resorts
09.2018 - 04.2019
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development and customer servicing.
- Liaised between account holders and various departments.
- Listened attentively to client feedback and worked with product development team to introduce new services.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities
Education
Associate of Applied Science - Surgical Technology
East Mississippi Community College
Mayhew, MS12.2021
Skills
- Complaint resolution
- Sales expertise
- Creative problem solving
- Account management
- Technical Support
- Medical terminology knowledge
- Wound Dressing
- Passing surgical instruments
- Ophthalmology Testing
- Chart Documentation
- Manual Refractions
Timeline
Ophthalmologist Assistant
Alliance Vision Institute
03.2024 - Current
Ophthalmic Technician
Eye & Laser Center Of Starkville
01.2023 - 03.2024
Surgical Technologist
Oktibbeha County Regional Medical Center
09.2021 - 03.2024
Customer Service Representative
Progressive
05.2019 - 04.2021
Account Manager
West Gate Resorts
09.2018 - 04.2019
Associate of Applied Science - Surgical Technology
East Mississippi Community College
Similar Profiles
Jaquelyn ArispeJaquelyn Arispe
Front and Back Desk Receptionist at Alliance Vision InstituteFront and Back Desk Receptionist at Alliance Vision Institute
Juliana AlexanderJuliana Alexander
Clinical Research Coordinator at Midwest Vision Research Foundation at Pepose Vision InstituteClinical Research Coordinator at Midwest Vision Research Foundation at Pepose Vision Institute
Mary Grace Mary Grace null
Program Manager-Partnerships at India Vision InstituteProgram Manager-Partnerships at India Vision Institute