Problem-solver with talents for team building, leading and motivating, as well as excelling customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company and employee success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Hi, I’m
Bethany Puckett
Midlothian,TX
Summary
Overview
2
years of professional experience
1
Certificate
Work History
Biolife Plasma Services
Senior Plasma Center Technician
11.2022 - Current
Job overview
- Maintained safe work environment free of unnecessary hazards to protect staff and donors.
- Collect blood samples with focus on accuracy and adherence to aseptic techniques.
- Troubleshoot problems with machine equipment and recalibrated devices or brought serious concerns to supervisor for handling.
- Draw blood from veins by vacuum tube, and butterfly venipuncture methods.
- Verify 200+ donors' identification for proper sample collection.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Assisted in training new phlebotomists.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Welcomed donors with friendly greetings, answered general and specific questions
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Handled assignments independently with good judgment and critical thinking skills.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Documented and verified patient information using laboratory information system
Civitas Senior Living
Lead Medical Technologist
08.2021 - 07.2022
Job overview
- Medically responsible for over 50 residents well-being
- Monitored vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Offered companionship and kindness to elderly patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Maintained clean, safe, and well-organized resident environment.
- Supported daily hygiene needs of residents by assisting with bathing, dressing, dental care and personal grooming.
- Assisted residents with daily living needs to maintain self-esteem and general wellness.
- Laundered items, changed sheets and made bed to keep residents' bedroom clean.
- Provided compassionate and patient-focused care to cultivate well-being.
- Monitored residents' overall health and well-being and noted significant changes.
- Entrusted to handle confidential and sensitive situations in professional matters.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Recorded residents' pulse, blood pressure, and respirations (TPRs) to assess and document important health information.
- Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
- Administered and responsible for over 500 medications following prescribed instructions to alleviate symptoms and discomfort, and monitoring residents' reactions.
- Built and maintained rapport with residents and family members to facilitate trusting caregiver relationships.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress reports for each resident.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Completed specimen collection and analysis while complying with OSHA, Universal Precautions, and quality assurance policies
- Trained and oriented new medical technologists to perform and interpret tests
Education
Texas Tech UniversityLubbock, TX
Bachelor of Science from Pre-Medicine
05.2027
University Overview
- 3.7 GPA
- Honor Roll 1st semester, 2021
- "RISE UP" Suicide Prevention Member
Navarro CollegeMidlothian
Associate of Science from Pre-Medicine
05.2017
University Overview
- 4.0 GPA
- Ranked in Top 5% of class
- Summa Cum Laude graduate
Skills
- Sharps Disposal
- Phlebotomy Procedures
- Blood Sample Collection
- Biohazardous Waste Disposal
- Screening Donors
- Vital Signs Measurement
- Specimen Handling
- Machine Programming
- Plasma Donation
- Medical History Taking
- Machine Calibration
- Machine Operations
- Plasmapheresis
- Bloodborne Pathogens
- Multitasking Abilities
Certification
- CPT - Certified Phlebotomy Technician
- Certified First Aid/CPR, American Heart Association
- Certified Aurora XI Technician, Biolife Plasma Services
Timeline
Senior Plasma Center Technician
Biolife Plasma Services
11.2022 - Current
Lead Medical Technologist
Civitas Senior Living
08.2021 - 07.2022
Texas Tech University
Bachelor of Science from Pre-Medicine
Navarro College
Associate of Science from Pre-Medicine
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