Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bethany-Rae Gant

San Tan Valley,AZ

Summary

Experienced and detail-oriented Patient Access Specialist with 6+ years in hospital and clinic settings, specializing in patient registration, insurance verification, and admitting services. Skilled in gathering and entering demographic and financial information, explaining hospital policies, and obtaining consents while ensuring HIPAA compliance. Proficient in EHR systems and known for delivering a positive, patient-centered experience. Strong track record of accurate data entry, payment collection, and supporting smooth, timely admissions in fast-paced healthcare environments. Passionate about helping patients feel informed, respected, and cared for from the very first interaction.

Overview

6
6
years of professional experience

Work History

Family Caregiver

Private Duty
01.2023 - Current
  • Provided full-time care for a child with a rare autoimmune condition, including managing appointments, medications, nutritional plans, and pain management routines.
  • Coordinated care among pediatric nephrologists, rheumatologist's, and primary care providers, ensuring continuity of care and compliance with treatment protocols.
  • Provided elder care for aging grandfather, assisting with mobility support, medication management, transportation, and emotional support.
  • Gained extensive hands-on experience in patient advocacy, chronic care coordination, and personalized care planning
  • Maintained detailed care logs, tracked vitals, and communicated regularly with healthcare providers to ensure timely interventions and safe outcomes.

Lead Patient Access Representative

Banner
07.2021 - 01.2023
  • Registered patients for ER and outpatient services, collecting accurate demographic, insurance, and financial information for hospital records.
  • Facilitated smooth billing processes by verifying insurance eligibility, obtaining authorizations, and accurately entering claim details into the system.
  • Collected copays, coinsurance, and self-pay balances with professionalism, maintaining financial accuracy and patient satisfaction.
  • Explained hospital policies, billing procedures, and coverage details to patients and families to ensure clarity and informed consent.
  • Entered all patient data into the hospital’s electronic health record (EHR/EMR) system, ensuring clean records for medical and billing teams.
  • Supported smooth patient flow by pre-registering scheduled patients and expediting intake during high-volume emergency visits.

Admitting Representative

Mountain Vista Medical Center
07.2020 - 06.2021
  • Pre-registered and registered emergency room and outpatient patients, gathering all required demographic and insurance information to ensure fast, accurate intake.
  • Verified insurance eligibility and coverage directly with payers, supporting timely claim submission and minimizing billing issues.
  • Collected copays, coinsurance, and patient-responsible balances with professionalism, explaining financial responsibilities clearly while prioritizing patient comfort and trust.

Medical Assistant

My Dr Now
07.2019 - 07.2020
  • Obtained and documented patient medical history, including allergies, current medications, and previous diagnoses to ensure thorough patient records and continuity of care.
  • Assisted in diagnostic testing by preparing specimens, performing routine tests, and processing lab samples to support accurate diagnostics.
  • Collected and processed ordered lab specimens as directed by physicians, ensuring timely submission and proper documentation for testing.

Education

Associate in Applied Science (A.A.S.) - Health Care Administration

Pima Medical Institute
Mesa, AZ
08.2019

Medical Assisting

Pima Medical Institute
Mesa
09.2017

Skills

  • Medical Record Management
  • Medical Billing and Coding (ICD-10, CPT codes)
  • Medical Office Administration
  • Patient Care and Interaction
  • Patient Registration & Intake (ER and Outpatient)
  • Insurance Verification & Eligibility Checks
  • Financial Counseling & Payment Collection
  • Adaptable, Team-Oriented, and Detail-Focused

Timeline

Family Caregiver

Private Duty
01.2023 - Current

Lead Patient Access Representative

Banner
07.2021 - 01.2023

Admitting Representative

Mountain Vista Medical Center
07.2020 - 06.2021

Medical Assistant

My Dr Now
07.2019 - 07.2020

Associate in Applied Science (A.A.S.) - Health Care Administration

Pima Medical Institute

Medical Assisting

Pima Medical Institute

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