Bethany Smith
Loganville
Summary
Accomplished Professional Pet Stylist and Salon Manager with a proven track record at Petsmart, enhancing operational efficiency and client satisfaction. Expert in aseptic techniques and critical thinking, I excel in managing challenging situations and educating on pet care, significantly improving animal welfare and customer loyalty.
Overview
24
24
years of professional experience
Work History
Professional Pet Stylist
Mission Veterinary Partners
08.2014 - Current
- Streamlined appointment scheduling for increased efficiency and improved client experience.
- Managed difficult or anxious animals with patience, compassion, and appropriate handling techniques to ensure their comfort during the grooming process.
- Collaborated with fellow stylists to create visually appealing pet styles that aligned with clients'' preferences.
- Educated clients on proper pet care techniques, contributing to healthier animals and happier owners.
Salon Manager
Petsmart
02.2001 - 04.2013
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Managed cash flow, business transactions, banking, and accounting processes.
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
- Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
- Oversaw salon employee performance, facility cleanliness, and sales.
Education
Associate of Applied Science - Surgical Technology
Anthem College
Marietta, GA04-2007
Skills
- Critical thinking
- Aseptic techniques
- Sterile technique proficiency
- Setting up and operating equipment
- Equipment set up
- Surgical assistance
- OB/GYN procedures
- Specimen collection
- Biohazardous waste disposal
- Passing surgical tools
- Pre-surgical preparation
Timeline
Professional Pet Stylist
Mission Veterinary Partners
08.2014 - Current
Salon Manager
Petsmart
02.2001 - 04.2013
Associate of Applied Science - Surgical Technology
Anthem College
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