From a EMT Basic to a dedicated 911 Dispatcher offering 6 years of related experience. Familiar with managing emotions and staying clear-headed under pressure. Extensive training in radio etiquette and following safety protocols. I received my intermediate Telecommunications certificate. Moving to the Sheriff's office and maintaining integrity and confidentially. Also maintaining a good work ethic and remaining on good standing with prior employers.
Overview
10
10
years of professional experience
Work History
Facilities Manager
Heroic Hearts Academy
Bastrop, TX
01.2025 - Current
Performed start-up functions on new business
Supervised 13 employees
Conduct monthly fire drills, oversee adequate medical supplies in building (lifevacs, bandages, etc.)
Controlled some expenses to meet budget requirements.
Evaluated facility operations and personnel for safety and health regulations and licensing compliance.
A founding owner
Crime Scene Technician
Bastrop County Sheriff's Office
Bastrop, TX
09.2024 - 01.2025
Utilized advanced techniques to identify and analyze evidence.
Write detailed reports
Attended and examined scenes of crimes.
Compiled and maintained records of evidence and results of laboratory tests.
Maintained confidentiality of records and reports
Law Enforcement Specialist
Bastrop County Sheriff's Office
Bastrop, TX
08.2021 - 09.2024
Viewed and gathered body camera and in-car media from deputies on scene of calls
Prepared media for prosecution
Experience dispatching for special operations, to include tactical operations
Maintained confidentiality from LE calls and reports
Assisted with CPR trainings to the deputies
Assisted with community outreach programs such as the "Junior Deputy Academy"
EMT-Basic
Colorado County EMS
Columbus, TX
04.2019 - 10.2021
Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
Conducted equipment and vehicle checks to maintain continuous and safe operation.
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Responded to 911 calls for medical emergencies.
Wrote detailed reports after calls of service
Maintained patient confidentiality
911 Emergency Dispatcher
Bastrop County Emergency Communications
Bastrop, TX
07.2018 - 08.2021
Questioned callers to determine nature of problems and locations to direct type of response needed.
Operated telephone and radio equipment to receive requests and reports from police officers, and firefighting crews.
Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
Remained calm in stressful situations, kept composure in high volume call times
Became a shift lead
Experience in utilizing GIS mapping system and CAD RMS system
Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
Followed established protocols for professional handling of emergency situations.
EMT-Basic
Concord Ems
Houston, TX
11.2017 - 07.2018
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
Transferred patients from nursing facilities to appointments or dialysis
EMT-Basic
St Christina's EMS
Wharton, TX
06.2016 - 11.2017
Transported patients to medical facilities and provided transportation to follow-up appointments.
Conducted equipment and vehicle checks to maintain continuous and safe operation.
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Senior Scientific Communications Manager - Functional Complements (FC) at Royal Canin - Mars PetcareSenior Scientific Communications Manager - Functional Complements (FC) at Royal Canin - Mars Petcare