College graduate who is diligent with solid background in providing exceptional customer service. Ready to excel and learn in new environments and eagar to take on tasks that challenge me and help me grow as a person. Strong focus on teamwork and adaptability. Skilled in managing multiple tasks, handling customers inquiries, and maintaining a clean and organized workspace. Reliable and driven with a positive attitude. My degree in psychology gives me insight to being dependable with clients and customers as well as team members, having strong communication skills, and being equipped with strong problem-solving abilities. Ready to tackle on new challenges and advancing in my career.
Demonstrated ability to multitask by greeting customers with a smile while working with the POS system to take and place orders. Severing food and beverages in a timely manner while keeping focused on customers needs. Collaborated with co-workers to keep a efficient work flow. Maintaining opening and closing responsibilities while ensuring the restaurant was prepared for service. Worked with head baker as an assistant to help prepare baked goods daily for the restaurant.
Performed opening and closing duties with the responsibility of being a key holder for the brewery. Preparing and setting up the brewery for the day. Managed cash handling responsibilities, restocking inventory, and cleaning up the brewery. Served and took customers orders while keeping up on when customers needed more or if needed any help. Worked with team members to ensure a smooth shift when working events and busy hours. Insured and increased customer satisfaction by providing the excellent service and creating friendly converstations with regular customers.
Maintained multiple responsibilities in a high paced environment while assisting customers with selecting cake designs based on their preferences and the stores inventory. Handled phone calls regarding cake orders such as placing and canceling cake orders or making modifications on cake orders. Designed specialty cakes for birthdays, graduations, weddings, or any occasion a customer needed a cake or cupcakes for. Ensuring the bakery cases in the store were filled and responsible for decorating the bakery items in the cases. Kept work area sanitized by washing dishes and tools after every use and wiping off tables after every bakery item that was decorated. Ensure exceptional server for customers and clients.