Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bethany Yankton

Fort Totten

Summary

Dynamic professional with a proven track record in project management and community engagement at Spirit Lake Tribe Tiwahe Program. Skilled in data analysis and relationship building, I successfully enhanced family support initiatives, driving positive outcomes for the community. Recognized for exceptional customer service and problem-solving abilities, I thrive in collaborative environments.

Overview

11
11
years of professional experience

Work History

Assistant Program Manager

Spirit Lake Tribe Tiwahe Program
02.2024 - Current
  • Will assist with strategic community building and organizing techniques for the Tiwahe Program.
  • Assist with planning and coordination of community project and activities.
  • Will work with communities and families by providing positive support.
  • Assist with identifying goals, objectives, strengths, needs, barriers associated with families and communities.
  • Will work with various groups which assist, promote, and enhance family life on Spirit Lake. This would include Social Services, Elders, Spiritual Leaders, IHS, Public Health, Mental Health, Educational Leaders, Housing, Police, Fire, Court, and those who service the population of Spirit Lake Nation.
  • Be active participant in various solution-based groups addressing issues facing children and families.
  • Carry a small case load.
  • Will assist in the development and implementation of the Tiwahe Initiative and other duties assigned.

Accounts Receivable Tech.

Spirit Lake Tribe Finance Department
07.2023 - 02.2024
  • Maintained customer account files, ensuring all relevant documentation was organized, up-to-date, and easily accessible for reference purposes.
  • Contributed to cash flow forecasting efforts by providing management with accurate data on expected payment dates and outstanding balances.
  • Enhanced cash flow by promptly processing payments and maintaining accurate records of transactions.
  • Assisted in the development of effective collection strategies, leading to an increase in recovered funds from delinquent accounts.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Followed up overdue payments and payment plans from clients to establish good cash flow.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Generated invoices upon receipt of billing information and tracked collection progress.

Assistant Program Manager

Spirit Lake Tribe Tiwahe Program
11.2021 - 06.2023
  • Will assist with strategic community building and organizing techniques for the Tiwahe Program.
  • Assist with planning and coordination of community project and activities.
  • Will work with communities and families by providing positive support.
  • Assist with identifying goals, objectives, strengths, needs, barriers associated with families and communities.
  • Will work with various groups which assist, promote, and enhance family life on Spirit Lake. This would include Social Services, Elders, Spiritual Leaders, IHS, Public Health, Mental Health, Educational Leaders, Housing, Police, Fire, Court, and those who service the population of Spirit Lake Nation.
  • Be active participant in various solution-based groups addressing issues facing children and families.
  • Carry a small case load.
  • Will assist in the development and implementation of the Tiwahe Initiative and other duties assigned.

Herbalife Distributor

Arikara Fitness Center
10.2019 - 10.2021
  • Streamlined distribution processes for improved efficiency and reduced delivery times.
  • Collaborated with suppliers for timely product deliveries, ensuring client satisfaction.
  • Increased customer satisfaction by providing exceptional service and support to distributors.
  • Addressed any complaints or issues swiftly, demonstrating a commitment to excellent customer service.
  • Prioritized and organized tasks efficiently accomplished services goals.
  • Provided excellent services to the community and attention to customers when face to face or through a call.
  • Tracking clients progress.
  • Stay on top of orders.
  • Stocking
  • Setting up a meal plan with your customer.

Receptionist

Spirit Lake Tribe Finance Department
05.2019 - 08.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Work Study Student

United Tribes Technical College
08.2018 - 05.2019
  • Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
  • Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
  • Collaborated with staff members to guarantee students received best possible customer service.
  • Maintained cleanliness and organization in common areas, contributing to pleasant campus environment.
  • Promoted physical fitness and well-being by organizing and leading group exercise sessions.

Branch Manager

MHA Boys & Girls Club
02.2017 - 05.2019
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Monthly calendars and planning
  • Visited elders and encourage them to come speak about our Native American history to the youth.
  • Communicated with parents about daily activities.
  • Showed the youth the foundation skills in colors, shapes, and letters.
  • Sparked creativity and imagination by helping children discover new things each day.

Childcare Assistant Teacher

Candeska Cikana Community College
08.2014 - 12.2016
  • Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
  • Communicated regularly with parents about daily activities and behaviors.
  • Promoted healthy habits among children by incorporating physical activity into daily routines and providing guidance on proper nutrition choices during meal times.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Monitored classroom to verify safe and secure environment.
  • Developed innovative activities to engage young children in learning process.

Education

Bachelor of Science - Business Administration

United Tribes Technical College
Bismarck, ND
05-2027

Associate of Science - Liberal Arts

United Tribes Technical College
Bismarck, ND
05-2019

High School Diploma -

Four Winds High School
Fort Totten, ND
05-2014

Skills

  • Project management
  • Community engagement
  • Data analysis
  • Customer service
  • Team collaboration
  • Problem solving
  • Organization skills
  • Multitasking capacity
  • Teamwork and collaboration
  • Active listening
  • Decision-making
  • Relationship building
  • Self motivation
  • Professionalism

Timeline

Assistant Program Manager

Spirit Lake Tribe Tiwahe Program
02.2024 - Current

Accounts Receivable Tech.

Spirit Lake Tribe Finance Department
07.2023 - 02.2024

Assistant Program Manager

Spirit Lake Tribe Tiwahe Program
11.2021 - 06.2023

Herbalife Distributor

Arikara Fitness Center
10.2019 - 10.2021

Receptionist

Spirit Lake Tribe Finance Department
05.2019 - 08.2019

Work Study Student

United Tribes Technical College
08.2018 - 05.2019

Branch Manager

MHA Boys & Girls Club
02.2017 - 05.2019

Childcare Assistant Teacher

Candeska Cikana Community College
08.2014 - 12.2016

Bachelor of Science - Business Administration

United Tribes Technical College

Associate of Science - Liberal Arts

United Tribes Technical College

High School Diploma -

Four Winds High School

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Bethany Yankton