BETHANY LYNN GRAHAM
Seabrook,TX
Overview
14
14
years of professional experience
Work History
Inside Sales/Marketing Coordinator
Vapor Point
La Porte, Texas
01.2026 - 06.2026
- Captured sales activity through collaboration with business development leaders, enhancing data integrity in Salesforce.
- Reported Salesforce CRM data to improve forecast accuracy for open opportunities and closed transactions.
- Coordinated logistics for tradeshows, golf tournaments, safety, customer, and internal events to boost brand engagement.
- Created and managed Salesforce campaigns, tracking ROI from participated company events.
- Produced social media posts as content administrator, increasing online visibility.
- Managed promotional materials and vendor relationships to ensure consistent branding.
- Sourced promotional vendors and conducted cost analysis, reporting savings to senior leadership.
- Maintained marketing and events calendar along with digital systems and event documentation.
Elderly Caregiver
In Home Supportive Services
Seabrook, TX
06.2025 - 12.2025
Inside Sales Representative
The Colt Group
Pasadena, TX
06.2023 - 06.2025
- Inside sales support for all divisions, nationwide, within the organization.
- Provided customer service on product inquiries, quotations, and purchase orders.
- Utilized Salesforce CRM software to track sales activities and customer interactions.
- Followed up on pending orders and inquiries in a timely manner.
- Responded to customer inquiries quickly and professionally, to maintain customer satisfaction.
- Maintained detailed records of customer interactions, orders, and account status updates.
- Delivered superior customer support to improve the account retention rate.
- Worked in conjunction with the outside sales representative to maintain and grow product sales.
- Collaborated with marketing to create targeted sales campaigns.
- Contributed to marketing initiatives by developing and refining website material, promotional content, brochures, and cut sheets.
- Managed the organization and facilitation of tradeshow events.
- Coordinated registration, payment, scheduling, and logistics with tradeshow vendors.
- Engaged with all divisions and regional sales managers for effective communication about service and product inquiries, timely.
- Promote products with outbound call handling, increase sales via outbound calls, and ensure thorough lead follow-ups.
- Assist with administrative support to the VP of Sales.
- Surpassed sales quota quarterly.
Project Manager/Inside Sales Representative
Superior Valve Company
Houston, Texas
11.2014 - 04.2019
- Account Manager of several million-dollar oil and gas expansion projects for major engineering firms, resulting in the sale of large distribution valve packages, utilizing Microsoft Excel and CRM software.
- Reviewed AML's (Approved Manufacturer List) along with PIP's (Piping Inspection Plans) for technical valve specifications that result in coordinating and providing the client's forged and cast gate, globe, check, and ball valve quotation packages.
- Aided the Executive Owner daily as the primary contact for communicating the company's progress reports for project quotations and orders by expediting and documenting all updates.
- Primary document control for all project material test reports (MTRs), (ITPs) Inspection and Test Plans, procedures, and certificates, with responsibility for all client confidential documentation and website submittals.
Inside Sales Representative
Wolseley Industrial Group
La Porte, TX
04.2012 - 11.2014
- Produced quotations utilizing Microsoft Excel for the petrochemical industry, primarily resulting in the sales of pipe, valves, and fittings, along with specialty Emco-Wheaton engineered loading arms and equipment.
- Increasingly improved market share and presence amongst new fabrication businesses by providing superior customer service and exceeding time-sensitive bids.
- Responsible for outsourcing and purchasing among multiple manufacturers, and researched further non-standard item requirements for Anheuser-Busch Companies, Inc. to aid in daily plant operations
- Reviewed technical specifications daily, coupled with the Approved Manufacturer List and the Approved Vendor List required by end-user refineries.
- Managed engineered technical drawings, bill of materials, and bid packages received.
- Responsible for organizing and creating expediting reports.
- Communicated with vendors on the status of purchase orders daily.
- Entered all modification service work, buyout purchase orders.
Education
Associate of Applied Science - Office Technology
Corning Community College
Corning, NY12-1999
Skills
- Salesforce and CRM management
- Customer relationship management
- Inventory and logistics management
- Project and account management
- Documentation and data entry
- Tradeshow coordination
- TWIC card certification
- Typing speed 85 WPM
- Event coordination
- Campaign management
- Data analysis
- Tradeshow logistics
- Reporting and forecasting
- Brand engagement
- Promotional campaigns
- Senior leadership support
- Vendor management
Timeline
Inside Sales/Marketing Coordinator
Vapor Point
01.2026 - 06.2026
Elderly Caregiver
In Home Supportive Services
06.2025 - 12.2025
Inside Sales Representative
The Colt Group
06.2023 - 06.2025
Project Manager/Inside Sales Representative
Superior Valve Company
11.2014 - 04.2019
Inside Sales Representative
Wolseley Industrial Group
04.2012 - 11.2014
Associate of Applied Science - Office Technology
Corning Community College