Bethany Sampson
Morrisville,PA
Summary
Well knowledgeable in public safety and a solid background in emergency communications and crisis management. Adept at coordinating swift responses to critical situations while maintaining composure under pressure. Demonstrated ability in utilizing advanced communication systems and problem-solving skills to ensure public safety and efficient incident resolution.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Emergency Dispatcher
Princeton University
07.2024 - Current
- Coordinated emergency response operations by dispatching police, fire, and medical personnel to incidents, ensuring timely and efficient resolution
Field Supervisor
Dmac Security
07.2022 - 07.2024
- Supervised and coordinated security personnel across multiple sites, ensuring compliance with company policies and procedures while maintaining a safe and secure environment for clients and their assets
Site Supervisor
Gardaworld
09.2021 - 07.2023
- Supervised daily security operations and managed a team of security personnel to ensure the safety and protection of client assets and personnel, while maintaining compliance with company policies and procedures
Security Guard
Securitas
09.2019 - 09.2021
- Collaborated with team members and management to implement safety protocols, enhancing overall security measures and improving emergency response times
Sale Representative
Slomin Shield
05.2017 - 09.2019
- Successfully managed and grew a diverse client portfolio by implementing strategic sales techniques, resulting in a 20% increase in customer acquisition and retention for Slomin' Shield
Security Guard
Tri-state County Agency
09.2016 - 03.2017
- Maintained a safe and secure environment by monitoring premises, conducting regular patrols, and responding to incidents promptly and effectively at Tri-state County Agency
Behavior Health Technician
Pyramid Health Care
09.2015 - 02.2016
- Provided compassionate care and support to individuals with behavioral health challenges, assisting in the implementation of therapeutic activities and monitoring patient progress to ensure a safe and therapeutic environment
Security Guard/Screener
McRoberts Maritime Security
06.2011 - 06.2014
- Conducted thorough security screenings and inspections to ensure the safety and compliance of personnel and cargo at McRoberts Maritime Security, effectively mitigating potential threats and maintaining a secure environment
Security Guard
Universal Protection
01.2008 - 09.2011
- Maintained a secure and safe environment by conducting regular patrols, monitoring surveillance equipment, and controlling access points, ensuring compliance with security protocols and responding promptly to emergencies and incidents
Security Guard
Hollywood Souvenirs
01.2007 - 01.2010
- Maintained a safe and secure environment for customers and staff by diligently monitoring premises, conducting regular patrols, and promptly responding to security breaches or emergencies
Cashier/Sales Floor Assistant
Linens-N-Things
01.2006 - 01.2007
- Assisted customers with purchases and inquiries, managed cash register operations, and maintained organized and visually appealing sales floor displays to enhance customer experience and drive sales
Education
HSD -
Trenton Central High School
Associate of Arts - Cinema/Photography
Los Angeles City College
Certificate - Fire Science
Bucks County Community College
PASkills
- Microsoft Word Proficiency
- Excel Data Management
- CCTV Monitoring
- Visual Communication
- CRM Software Proficiency
- Alarm Systems Monitoring
- Customer Service
- Skilled in Task Management
- PeopleSoft Application Management
- CAD
- Technical Skills
- Ccure
- Proficient in Radio Communication
- Emergency Dispatch Coordination
Certification
- T.W.I.C Card
- SORA
- Emergency Medical Dispatcher (EMD) - International Academies of Emergency Dispatch (IAED).
- Public Safety Telecommunicator I, II Certification - Association of Public-Safety Communications Officials (APCO).
- Cardiopulmonary Resuscitation (CPR) – American Red Cross or American Heart Association.
Timeline
Emergency Dispatcher
Princeton University
07.2024 - Current
Field Supervisor
Dmac Security
07.2022 - 07.2024
Site Supervisor
Gardaworld
09.2021 - 07.2023
Security Guard
Securitas
09.2019 - 09.2021
Sale Representative
Slomin Shield
05.2017 - 09.2019
Security Guard
Tri-state County Agency
09.2016 - 03.2017
Behavior Health Technician
Pyramid Health Care
09.2015 - 02.2016
Security Guard/Screener
McRoberts Maritime Security
06.2011 - 06.2014
Security Guard
Universal Protection
01.2008 - 09.2011
Security Guard
Hollywood Souvenirs
01.2007 - 01.2010
Cashier/Sales Floor Assistant
Linens-N-Things
01.2006 - 01.2007
HSD -
Trenton Central High School
Associate of Arts - Cinema/Photography
Los Angeles City College
Certificate - Fire Science
Bucks County Community College
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