Bethelihem Berihun
New Carrollton,MD
Summary
Self-motivated and detail-oriented computer science major with programming and basic networking skills. Actively enhancing skills with continuous learning.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Associate
Lowes Home Improvment
New Carrollton, MD
09.2023 - Current
- Seek ways to improve processes and services provided.
- Offer advice and assistance to customers, paying attention to special needs or wants.
- Follow up with customers about resolved issues to maintain high standards of customer service.
- Train new personnel regarding company operations, policies and services.
- Manage timely and effective replacement of damaged or missing products.
Data Entry Clerk
Exxon Gas Station
Landover, MD
01.2023 - 09.2023
- Scanned documents and saved in database to keep records of essential organizational information.
- Organized, sorted, and checked input data against original documents.
- Prevented costly mistakes by proactively identifying discrepancies in numerical entries and rectifying them promptly.
- Effectively managed inventory using CStoreOffice that was connected with a POS system.
Education
Bachelor of Science - Computer Science
Bowie State University
Bowie, MD12.2025
Associate of Science - Computer Science
Prince George's Community College
Upper Marlboro, MD12.2023
Skills
Programming Languages
- C, Java, Python, Visual Basic
Operating Systems
- Windows, MacOS
Tools/Software
- Eclipse, VSCode, Microsoft Office 365, CStoreOffice
Certification
- Enterprise Security in Practice Issued by IBM
- Getting Started with Threat Intelligence and Hunting
Issued by IBM
Timeline
Customer Service Associate
Lowes Home Improvment
09.2023 - Current
Data Entry Clerk
Exxon Gas Station
01.2023 - 09.2023
Bachelor of Science - Computer Science
Bowie State University
Associate of Science - Computer Science
Prince George's Community College
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