Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in anything I do. Excellent reputation for resolving problems and improving customer satisfaction.
Work History
Cashier
9 Months
Dollar General Store | 09.2019 - 06.2020
Worked flexible schedule and extra shifts to meet business needs.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Worked closely with shift manager to solve problems and handle customer concerns.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Reviewed weekly sales ads and monitored price changes.
Performed cash, card and check transactions to complete customer purchases.
Cashier/stocker
3 Years 4 Months
Lowes Supermarket | 08.2014 - 12.2017
Worked flexible schedule and extra shifts to meet business needs.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Performed cash, card and check transactions to complete customer purchases.
Maintained current knowledge of store promotions and highlighted sales to customers.
Performed inventory control, such as counting and stocking merchandise.
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Checked packages and merchandise for damage and notified vendors.
Receptionist
4 Months
Vision Employment Group | 03.2022 - 07.2022
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients and updated client records.
Resolved customer problems and complaints.
Responded to inquiries from callers seeking information.
Managed multiple tasks and met time-sensitive deadlines.
Provided clerical support to company employees by copying, faxing and filing documents.
Corresponded with clients through email, telephone or postal mail.
Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
Veterinary Technician
4 Years
Mesquite Ridge Small Animal Hospital | 08.2022 - 08.2026
Assisted veterinarians in performing examinations and procedures on small animals.
Administered medications and vaccinations as directed by veterinary staff.
Maintained accurate patient records using electronic medical record systems.
Educated pet owners on post-operative care and preventive health practices.
Trained new technicians in veterinary best practices and hospital protocols.
Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
Veterinary Receptionist
4 Years
Mesquite Ridge Small Animal Hospital | 08.2022 - 08.2026
Managed appointment scheduling and client inquiries to optimize front desk operations.
Assisted clients in completing necessary paperwork for pet admissions and services.
Provided compassionate communication to ensure a positive experience for pet owners and their animals.
Coordinated with veterinary staff to facilitate efficient patient flow during busy clinic hours.
Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
Education
High School Diploma
North Hills Private School | Millsap, TX | 05.2015