- Knitting and Crocheting
- Graphic Design
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- I have a passion for photography and editing photos
Bethsaida Bock
Flushing,MI
Summary
Creative professional with background in collaborative and fast-paced environments, seeking to transition into new field. Developed strong skills in visual storytelling and digital art software, along with understanding of color theory and composition. Eager to apply these transferable skills to new challenges and opportunities.
Overview
3
3
years of professional experience
Work History
Server
Olive Garden - Darden Restaurants
08.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Explained menu items and suggested appropriate options for food allergy concerns.
Customer Service Representative
Hungry Howies
09.2023 - Current
- Team with colleagues to establish shift strategies, sales tactics, promotional items, and customer service techniques, leading to enhanced cohesion and teamwork
- Took orders from patrons for food and beverages, check with customers to ensure that they are enjoying their meals, and take action to correct any problems
- Promptly answer customer questions regarding products and services, displayed strong interpersonal communication, and solved any issues in collaboration with staff
- Assist host and hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Owner
Life of Art
11.2021 - Current
- Serve as Business Owner to develop and implement marketing strategies to enhance company brand presence and generate awareness in the multimedia arts
- Conduct online marketing initiatives, such as email promotions, social media management, and viral marketing campaigns on social media
- Generate market research to identify search query trends, real-time search and news media activity, social media topics, market opportunities, and competitor performance
- Utilize competitor performance and generate feedback from campaigns to ensure continuous improvement to enhance services
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Education
Bachelor of Fine Arts - Graphic Design
University of Michigan Flint
Flint, MI05-2028
Skills
- Leadership/Entrepreneurship Background
- Marketing/Social Media Field Knowledge
- Administrative/Technology Background
- Exceptional customer service
- Cash handling
- Guest engagement
- Superb attention to detail
- Photography
- Strong work ethic
- Small business operations
Honors And Awards And Volunteer Work
- Member, Trinity Video Team, 01/20, Present
- Member, National Honors Society, 11/21, 06/23
- Volunteer, National Art Honors Society, 03/20, 06/23
- Volunteer, Youth Student Leader, 08/20, 04/22
Experience
Business Owner, Life of Art, Flushing, MI, 11/21, Present, Develop and implement marketing strategies to enhance company brand presence and generate awareness in the multimedia arts., Conduct online marketing initiatives, such as email promotions, social media management, and viral marketing campaigns on social media., Generate market research to identify search query trends, real-time search and news media activity, social media topics, market opportunities, and competitor performance., Utilize competitor performance and generate feedback from campaigns to ensure continuous improvement to enhance services., Customer Service Representative, Hungry Howies, Flushing, MI, 09/23, Present, Team with colleagues to establish shift strategies, sales tactics, promotional items, and customer service techniques, leading to enhanced cohesion and teamwork., Took orders from patrons for food and beverages, check with customers to ensure that they are enjoying their meals, and take action to correct any problems., Promptly answer customer questions regarding products and services, displayed strong interpersonal communication, and solved any issues in collaboration with staff., Assist host and hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests., Promote sales of products through advertisements, word-of-mouth, and participation., Utilize financial background to compute sales prices, total purchases, and receive and process cash and credit payment., Exceed sales goals through active listening, attention to detail, and empathy., Recommend, select, and help locate and obtain products based on customer needs.
Interests
Timeline
Server
Olive Garden - Darden Restaurants
08.2024 - Current
Customer Service Representative
Hungry Howies
09.2023 - Current
Owner
Life of Art
11.2021 - Current
Bachelor of Fine Arts - Graphic Design
University of Michigan Flint
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