Bethzavette Almestica-Colon
Aberdeen,SD
Summary
To obtain an entry level job where I can apply my skills and knowledge with the opportunity of growth within a company.
Compassionate CNA known for maintaining high productivity levels and completing tasks efficiently. Possess specialized skills in patient care, vital signs monitoring, and hygiene assistance that ensure optimal support and comfort for patients. Excel in communication, empathy, and time management, contributing to positive outcomes in fast-paced healthcare settings.
Driven Retail Sales Manager with proven experience in maximizing sales, improving customer satisfaction, and driving operational improvements. Possess strong leadership skills, coupled with the ability to train and motivate staff to exceed targets. Have consistently made significant impacts in previous roles through strategic planning and execution of effective sales and marketing campaigns.
Inspiring manager with extensive experience in dynamic product industries and leadership roles. Skilled at decreasing downtime and spending while increasing sales and customer satisfaction. Organized and dedicated to streamlining procedures.
Energetic professional with documented success in managing retail sales, inventory control and advertising. Well-versed in running successful retail store, including opening and closing procedures. Talented at motivating employees to performance excellence.
Overview
22
22
years of professional experience
Work History
CNA
Avera Mother Joseph
Aberdeen, SD
08.2023 - Current
- Reported changes in patient conditions to registered nurse or physician.
- Administered medications under supervision of a licensed nurse.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Documented patient care services by charting in designated areas.
- Educated patients on self-care techniques that would help them maintain their independence.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Transported residents within the facility as needed.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
DSP
Aspire Inc
Aberdeen, SD
11.2019 - 12.2024
- Monitored health and well-being of clients and reported significant health changes.
- Built strong and trusting rapport with clients and loved ones.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Helped clients get in and out of beds and wheelchairs.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Organized oral medications for clients following dosage and schedule requirements.
- Contributed to case reviews of client status and progress.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Recorded client status progress and challenges in logbooks and reports.
- Assisted clients with maintaining good personal hygiene.
- Maintained detailed records of services performed on clients.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Dietary Aide
Bethesda Nursing Home
Aberdeen
09.2017 - 07.2019
- Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
- Checked temperatures of hot food before serving it to patients and residents.
- Assisted with preparation of snacks and other light meals.
- Stocked supplies in dining areas as needed.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Provided assistance with meal setup, serving, and clean up as needed.
- Observed special diets prescribed by physicians or nutritionists.
- Cleaned and sanitized kitchen equipment and surfaces.
- Prepared and served meals according to dietary guidelines.
- Set up trays for patients upon request.
- Delivered meals to residents and patients in their rooms when requested.
Sales Associate
Cash America Pawn
Orlando, Florida
03.2016 - 07.2017
- Sales and Cash Loans
- Cash Handling
- Answering phones
- Inventory.
- Provided accurate information about products, prices and services.
- Conducted inventories on a regular basis to track stock levels.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Developed promotional strategies to increase sales volume.
- Processed credit card transactions quickly and securely.
Sales Manager
Metro PCS
Orlando, Florida
01.2013 - 01.2016
- Cellphone Sales
- Cash Handling
- Key Holder
- Inventory
- Managed daily operations of sales department, including supervision of staff members.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Collaborated with marketing team to create promotional materials for target customers.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
Second Assistant Manager
Advance Auto Parts
Orlando, Florida
01.2007 - 01.2010
- Opening an closing store
- Management of register and safe
- Customer Services
- Sales and stocking
- Provided feedback to management regarding employee performance issues or concerns.
- Resolved customer complaints in a timely manner.
- Generated reports detailing sales trends and other relevant data for management review.
- Analyzed sales figures and planned inventory control strategies accordingly.
- Developed strategies for increasing sales and ensuring customer satisfaction.
- Assisted with the development of staff training programs and materials.
- Created weekly schedules for store personnel based on projected customer traffic patterns.
- Participated in local community events related to business promotion initiatives.
Parts Sales Manager
Auto Zone
Orlando, Florida
01.2003 - 01.2007
- Sales, Resolve customer problems, Stocking, Plano grams, Money.
- management of cash register and safe, Etc.
- Generated weekly reports on sales performance for senior management review.
- Supervised daily operations of the parts department, including ordering, stocking, and selling of products.
- Organized regular training sessions for staff on product knowledge and customer service.
- Prepared quotes for special orders as requested by customers.
- Ensured compliance with relevant regulations related to automotive parts sales.
- Tracked orders through the supply chain process from purchase order placement until delivery at the store level.
- Resolved customer complaints promptly and efficiently.
Education
Associate of Arts - Cosmetology
Fortis College
2010
High School Diploma - Executive Secretary
Vocational High School
Skills
- Administration and Management
- Service Orientation
- Data entry
- Customer and Professional Service
- Sales and Marketing
- Bilingual
- Multitasking and organization
- Patient hygiene assistance
- Lifting and transferring
- Compassionate communication
- Time management
- Vital signs monitoring
- Bathing assistance
- Toileting assistance
- Dressing assistance
- Patient transfers
- Merchandise pricing
- Employee scheduling
- Leadership development
- Team Training
- Complaint resolution
- Customer service
- Deposit preparation
- Cash management
- Store operations
- Inventory control
- Customer service delivery
References
- Amanda Rivera, DSP (605) 290-8725
- Sorielis Quiñones, DSP (605) 377-7869
- Elmer Ruano, DSP (651) 382-4462
Skills
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Timeline
CNA
Avera Mother Joseph
08.2023 - Current
DSP
Aspire Inc
11.2019 - 12.2024
Dietary Aide
Bethesda Nursing Home
09.2017 - 07.2019
Sales Associate
Cash America Pawn
03.2016 - 07.2017
Sales Manager
Metro PCS
01.2013 - 01.2016
Second Assistant Manager
Advance Auto Parts
01.2007 - 01.2010
Parts Sales Manager
Auto Zone
01.2003 - 01.2007
High School Diploma - Executive Secretary
Vocational High School
Associate of Arts - Cosmetology
Fortis College