Betiana Jean Pierre
Weatherford,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Catering Associate
Caribe hotel
Port-au-Prince, Haiti
08.2020 - 10.2023
- Train new hires on proper sanitation procedures as well as safe food handling techniques.
- Maintain accurate records such as order forms, invoices for reference purposes.
- Inspect banquet rooms prior to events for cleanliness and report any issues immediately for resolution.
- Set up buffets with appropriate equipment and food items according to event specifications.
- Organize catering supplies and verify inventory levels for upcoming events.
- Maintain cleanliness of catering areas, including kitchen, dining room, and service areas.
- Ensure compliance with health department regulations regarding safe food handling practices.
- Prepare hot and cold dishes according to recipes or special requests from customers.
Housekeeper
Hotel NH Haiti El Rancho
Port-au-prince, Haiti
06.2018 - 05.2022
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Sanitized all areas of the hotel lobby and public restrooms.
- Emptied trash receptacles throughout the property.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Inspected guest rooms after cleaning to ensure they were presentable.
Waitress Supervisor
View Resturant
Port-au-prince, Haiti
06.2019 - 03.2022
- Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
- Resolved customer complaints in a timely manner with professionalism.
- Created daily shift schedules for waitstaff according to business needs.
- Maintained accurate records of sales transactions and inventory levels.
- Ensured compliance with all health department regulations related to food handling and storage procedures.
- Checked stock levels throughout the day to ensure adequate supplies were available at all times.
- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
- Greeted customers, answered questions and recommended specials to increase profits.
Education
Hotel And Tourism Diploma - Hospitality
Sky INFO Centre De Formation Professionnelle
Port-au-Prince, Haiti05-2019
Protocol & Social Conventions Certificate - Hospitality
SKY INFO Centre De Formation Professionnelle
Port-au- Prince, Haiti06-2018
Skills
- Food storage safety
- Food preparation techniques
- Chef assistance
- Plating and presentation
- Hygiene standards
- Quality Control
- Inventory Monitoring
Languages
French
Native/ Bilingual
Timeline
Catering Associate
Caribe hotel
08.2020 - 10.2023
Waitress Supervisor
View Resturant
06.2019 - 03.2022
Housekeeper
Hotel NH Haiti El Rancho
06.2018 - 05.2022
Hotel And Tourism Diploma - Hospitality
Sky INFO Centre De Formation Professionnelle
Protocol & Social Conventions Certificate - Hospitality
SKY INFO Centre De Formation Professionnelle
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