Work Preference
Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Open To Work

Betsaida Felix

Homestead,FL

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Manager's AssistantLead SupervisorOffice Assistant

Work Type

Full TimePart Time

Salary Range

$45000/yr - $200000/yr

Summary

Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills. Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent. Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs. Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building. Organized and efficient secretary with background in providing administrative support to various office environments. Skilled in managing schedules, handling correspondence, and maintaining records with precision. Known for enhancing workflow processes and improving organizational communication. Proven track record of contributing positively to team dynamics and company culture by streamlining operations. Organized professional in administrative support known for high productivity and efficiency in task completion. Skilled in data entry, calendar management, and document preparation, ensuring smooth operational flow. Excel in communication, problem-solving, and time management, contributing to successful team collaboration and project execution.

Overview

20
20
years of professional experience

Work History

Manager's Assistant

Bealls Store
Miami, FL
02.2023 - 01.2026
  • Supervised daily operations to ensure efficient store workflow and customer service.
  • Managed inventory levels and restocked shelves to maintain product availability.
  • Monitored staff performance, providing feedback and coaching employees on their job duties.
  • Trained new employees on store policies and procedures for optimal performance.
  • Resolved customer inquiries and complaints effectively to enhance satisfaction.
  • Developed strategies for motivating staff members and improving morale within the organization.
  • Coordinated staff schedules to ensure adequate coverage during peak hours.
  • Assisted in inventory management, tracking stock levels and product placement.
  • Supported customer service initiatives, addressing inquiries and resolving issues promptly.
  • Facilitated training sessions for new employees on store policies and procedures.
  • Managed cash register operations, processing transactions accurately and efficiently.
  • Organized promotional displays to enhance product visibility and attract customers.
  • Collaborated with team members to maintain a clean and safe shopping environment.
  • Implemented merchandising strategies to optimize product presentation throughout the store.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.

Lead Supervisor

Aldi Inc. Grocery Stores
Miami, Florida
03.2017 - 12.2023
  • Supervised daily operations to ensure efficient store workflow and customer service.
  • Trained new employees on store policies and procedures for optimal performance.
  • Managed inventory levels and restocked shelves to maintain product availability.
  • Implemented promotional displays to boost sales and attract customers.
  • Collaborated with management on strategies to improve operational efficiency.
  • Coordinated staff schedules to meet store needs during peak hours.
  • Conducted regular audits of merchandise to ensure compliance with quality standards.
  • Resolved customer inquiries and complaints effectively to enhance satisfaction.
  • Managed inventory levels, placing orders as needed to meet customer demand.
  • Monitored staff performance, providing feedback and coaching employees on their job duties.
  • Coordinated efficient line changeovers to meet standards and maximize uptime.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.

Office Assistant

Department of Children & Family
Caguas, PR
07.2006 - 01.2016
  • Provided administrative/secretarial support such as answering telephones, assisting visitors and resolving a range of administrative problems and inquiries.
  • Filed and retrieved documents, records, and reports.
  • Answered telephones, direct calls, and take messages.
  • Communicated with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  • Assisted in processing documentation for various programs within the department framework.

Education

Associates - Paralegal

Huerta Junior College
Caguas, PR
03.2015

Skills

  • Sales analysis
  • Problem solving
  • Business administration
  • Operations management
  • Orientation and training
  • Multitasking and organization
  • Organizational skills
  • Team player
  • Multi-tasking
  • Customer service
  • Computer skills
  • Policy enforcement
  • Inventory management
  • Cash register operations
  • Staff training
  • Promotional displays
  • Operational efficiency
  • Time management
  • Team collaboration
  • Conflict resolution
  • Performance coaching
  • Workplace organization
  • Employee motivation
  • Vendor relationship management
  • Customer relations
  • Team leadership

References

References available upon request.

Timeline

Manager's Assistant

Bealls Store
02.2023 - 01.2026

Lead Supervisor

Aldi Inc. Grocery Stores
03.2017 - 12.2023

Office Assistant

Department of Children & Family
07.2006 - 01.2016

Associates - Paralegal

Huerta Junior College
Betsaida Felix