Manager's Assistant
Little Caesars Pizza
Fort Myers, Florida
09.2026 - Current
- Managed incoming phone calls from clients and directed them to appropriate staff. and routed callers to appropriate department or employee.
- Coordinated catering services for sales trainings and department meetings, ensuring timely delivery and satisfaction.
- Assisted with training new crew members on food prep, service steps, and store procedures.
- Assisted with guest orders, addressed concerns, and provided friendly customer service.
- Resolved customer issues promptly, enhancing retention and satisfaction.
- Assisted with store opening and closing, counted cash drawer, and secured work areas.
- Assisted with pizza, side item, and menu preparation following Little Caesars standards.
- Analyzed sales data to identify trends and inform strategy updates.