JAYSHILKUMAR PATEL
Mobile,AL
Overview
8
8
years of professional experience
Work History
Manager's Assistant
ST ELMO PACKAGE STORE
Mobile, AL
01.2019 - Current
- Responded to customer issues to provide immediate resolution and improve retention.
- Handled incoming calls and directed callers to appropriate department or employee.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
Manager of Business Development and Sales
TC QUICK STOP EXXON , DIXON GROCERY
Mobile, AL
01.2017 - Current
- Negotiated contracts with customers to ensure best terms of agreement.
- Developed and implemented effective strategies to expand customer base and increase sales.
- Monitored market trends, customer feedback, and competitor activities to identify opportunities for growth.
- Maintained contact with existing customers through phone calls, emails, and visits to build strong relationships.
- Created and maintained relationships with key clients, partners, vendors, and industry professionals.
- Prepared detailed reports on sales performance for senior management review.
- Improved profit margins by effectively managing expenses, budget, and overhead, increasing closings and optimizing product turns.
- Conducted market research and reported on competitors.
- Resolved customer complaints regarding sales and service.
Education
Bachelor of Science - Computer Science
SIGMA INSTITTUTE OF ENGINEERING
VADODARA 03-2015
Skills
- Customer service
- File organization
- Relationship building
- Expense management
- Market research
- Time management
- Problem solving
- Scheduling and planning
- Retail operations management
- Product and service sales
- Customer service and satisfaction
- Coaching and mentoring
Languages
English
Professional
Gujarati
Professional
hindi
Professional
Timeline
Manager's Assistant
ST ELMO PACKAGE STORE
01.2019 - Current
Manager of Business Development and Sales
TC QUICK STOP EXXON , DIXON GROCERY
01.2017 - Current
Bachelor of Science - Computer Science
SIGMA INSTITTUTE OF ENGINEERING
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