Betsi Ostolaza
Zephyrhills,FL
Summary
Dedicated dog groomer with a strong focus on relationship building and customer satisfaction. Proven ability to provide high-quality grooming services while maintaining hygiene standards and educating clients on best practices for pet care.
Overview
1
1
Language
8
8
years of professional experience
Work History
Dog Groomer
Max's Pet Market
Dade City, FL
02.2023 - Current
- Provided exceptional grooming services, ensuring coat cleanliness and health for various dog breeds.
- Leveraged knowledge of breed-specific grooming styles to enhance customer satisfaction and loyalty.
- Educated pet owners on appropriate grooming techniques and aftercare practices for optimal pet health.
- Maintained high standards of hygiene by sanitizing grooming tools and workspaces regularly.
Care Staff Employee
Renaissance Senior Living
Tampa, FL
02.2021 - 03.2022
- Provided compassionate care to residents, ensuring comfort and well-being throughout daily activities.
- Monitored and documented resident health status, reporting changes to nursing staff for timely interventions.
- Collaborated with multidisciplinary teams to implement effective care strategies and improve resident outcomes.
- Maintained accurate records of resident interactions and care provided, ensuring compliance with regulatory standards.
Dog Bather
Beautify The Beast
Tampa, FL
08.2018 - 03.2020
- Trained new staff on proper bathing techniques and safety protocols.
- Utilized specialized grooming tools to enhance efficiency in bathing process.
- Managed bathing schedules to ensure timely service and client satisfaction.
- Maintained cleanliness and organization of grooming area and equipment.
- Developed relationships with clients, fostering repeat business through exceptional service.
Education
GED -
GED Course
New York, NY06.1993
Skills
- Animal handling expertise
- Customer service
- Appointment scheduling
- Record keeping
- Facility policies and procedures
- Grooming techniques
- Verbal and written communication
- Communication skills
- Policy compliance
- Relationship building
Languages
Spanish
Native or Bilingual
Timeline
Dog Groomer
Max's Pet Market
02.2023 - Current
Care Staff Employee
Renaissance Senior Living
02.2021 - 03.2022
Dog Bather
Beautify The Beast
08.2018 - 03.2020
GED -
GED Course