Betsy Cruz Mite
Lake Worth,FL
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
SunPass
Boca Raton, FL
05.2023 - Current
- Maintained a high level of professionalism when dealing with difficult customers.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved customer complaints promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Lab assistant
American Scientific
West Palm Beach
- Patient sample handling, Accounting, Arrange sample of specimens
- Managed lab work smoothly and with reliable accuracy to meet regulatory and operational demands.
- Matched orders with invoices and recorded required information.
- Performed data entry of accounts payable and receivable information into QuickBooks system.
Cashier
El bodegón
Greenacres
- Cashier, Provided best customer service
Cashier
T.J. Maxx
West Palm Beach
- Cashier, Provided best customer service
Education
Associate of Arts - Biology
Palm Beach State College
Lake Worth, FL12-2025
Medical Assistant -
QM Career Institute
01.2021
High school -
John I Leonard High School
01.2019
Skills
- Bi-lingual: Spanish/English
- Good spoken and written communication skills
- Attention to details
- Patience
- Problem Solving
- Administrative skills
- Inbound and Outbound Calling
- Complaint resolution
- Data Entry
- Scheduling
Certification
- Registered Behavioral Technician
- Phlebotomist
- Home Health Aide
References
Available upon request
Languages
English
Professional
Spanish
Professional
Timeline
Customer Service Representative
SunPass
05.2023 - Current
Lab assistant
American Scientific
Cashier
El bodegón
Cashier
T.J. Maxx
Associate of Arts - Biology
Palm Beach State College
Medical Assistant -
QM Career Institute
High school -
John I Leonard High School