Summary
Overview
Work History
Education
Skills
Timeline
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Betsy Espana

North Brunswick,NJ

Summary

Dedicated Customer Service professional with knowledge of multitasking abilities. Committed to maintaining professional communication.

Overview

1
1
year of professional experience

Work History

Customer Service- Warehouse Clerk

Hermann Warehouse
Dayton, NJ
03.2021 - 04.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • answering phone calls
  • signing driver in or out
  • preparing orders for my customer
  • making receipts for the delivery we received and send it to customer once product was in location.
  • If there was any damaged while product was being deliver picture must be taken and sent to customer.
  • I would schedule appointments for inbound and outbounds.
  • End of the month i would do billing for my customers making sure all the charges were there if any.

Data Entry Clerk

Omnia Labs
Cranbury, NJ
11.2020 - 02.2021
  • Billing patient for Covid-19 test
  • Billing insurance company for covid-19 Test
  • Calling patients if any issues with payment
  • preparing covid-19 test kit for lab and for shipment.
  • updating patient and insurance information in the system if needed.

Education

New Brunswick High School
New Brunswick, NJ
11.2015

Skills

  • Upbeat and Positive Personality
  • Good communication
  • MS Office
  • MS Excel
  • MS word
  • SAP
  • Scalabur
  • Bilingual English and Spanish
  • Speaking Clearly
  • Inbound and Outbound Calling

Timeline

Customer Service- Warehouse Clerk

Hermann Warehouse
03.2021 - 04.2022

Data Entry Clerk

Omnia Labs
11.2020 - 02.2021

New Brunswick High School

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Betsy Espana