Betsy Espana
North Brunswick,NJ
Summary
Dedicated Customer Service professional with knowledge of multitasking abilities. Committed to maintaining professional communication.
Overview
1
1
year of professional experience
Work History
Customer Service- Warehouse Clerk
Hermann Warehouse
Dayton, NJ
03.2021 - 04.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- answering phone calls
- signing driver in or out
- preparing orders for my customer
- making receipts for the delivery we received and send it to customer once product was in location.
- If there was any damaged while product was being deliver picture must be taken and sent to customer.
- I would schedule appointments for inbound and outbounds.
- End of the month i would do billing for my customers making sure all the charges were there if any.
Data Entry Clerk
Omnia Labs
Cranbury, NJ
11.2020 - 02.2021
- Billing patient for Covid-19 test
- Billing insurance company for covid-19 Test
- Calling patients if any issues with payment
- preparing covid-19 test kit for lab and for shipment.
- updating patient and insurance information in the system if needed.
Education
New Brunswick High School
New Brunswick, NJ11.2015
Skills
- Upbeat and Positive Personality
- Good communication
- MS Office
- MS Excel
- MS word
- SAP
- Scalabur
- Bilingual English and Spanish
- Speaking Clearly
- Inbound and Outbound Calling
Timeline
Customer Service- Warehouse Clerk
Hermann Warehouse
03.2021 - 04.2022
Data Entry Clerk
Omnia Labs
11.2020 - 02.2021
New Brunswick High School