Betsy Garcete
Takoma Park,MD
Summary
Design thinking educator and strategist specializing in adult learning and human-centered problem-solving. Successfully guides participants through innovation workshops, translating insights into actionable strategies that lead to optimized customer experiences and increased learner engagement.
Overview
16
16
years of professional experience
Work History
Adjunct Faculty
Montgomery College
Takoma Park, MD
09.2024 - Current
- Teach adult learners in remote and hybrid environments.
- Develop frameworks that help participants translate research and insights into action.
Adjunct Faculty
NewU University
Washington, District of Columbia
02.2024 - Current
- Facilitate workshops focused on innovation, audience research, and human-centered problem solving.
- Guide participants through discovery, ideation, synthesis, and recommendation development.
Founder & Creative Strategist
ZOPHIA
Washington, District of Columbia
01.2010 - 01.2022
- Designed comprehensive customer journeys to enhance engagement and satisfaction.
- Collected customer feedback to identify insights for targeted service enhancements.
Education
Master of Science - Business Administration And Management
The Catholic University of America
Washington, D.C. 05-2015
Bachelor of Arts - Psychology
The Catholic University of America
Washington, D.C.05-2008
Skills
- Design Thinking
- Workshop Facilitation
- Stakeholder Engagement
- Human-Centered Design
- Journey Mapping
- Curriculum design
- User Research
- Educational Leadership
- Project Coordination
- Instructional Design
- Virtual Classroom Management
Speaking And Panels
- Speaker, Fashion, Identity & Dress Codes, NewU University
- Panelist, Fashion Business & Entrepreneurship, WeWork Wonder Bread Factory
- Panelist, Fashion Industry Careers, American University
Languages
Spanish
Native/ Bilingual
Timeline
Adjunct Faculty
Montgomery College
09.2024 - Current
Adjunct Faculty
NewU University
02.2024 - Current
Founder & Creative Strategist
ZOPHIA
01.2010 - 01.2022
Master of Science - Business Administration And Management
The Catholic University of America
Bachelor of Arts - Psychology
The Catholic University of America