Betsy Jones
Winterset,IA
Summary
Energetic Tasting Room Associate skilled in utilizing in-depth wine knowledge to assist guests with wine tasting selections and purchases. Passionate about building guest rapport, increasing member retention and educating guests on the nuances of wine. Enthusiastically aiming to contribute to success of the Madison County Winery team.
Inside Sales Representative proficient in digital lead generation. Works to build customer base and acquire new accounts. Resilient professional with strong communication skills and resourceful approach to problems.
Overview
6
6
years of professional experience
Work History
Tasting Room Associate
Madison County Winery
St. Charles, IA
04.2022 - Current
- Maintained tasting room retail area and created merchandise displays.
- Greeted tasting room visitors and answered questions with upbeat attitude and professionalism.
- Provided informed wine suggestions to tasting room guests.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
Inside Sales
JR And Associates
Winterset, IA
05.2018 - Current
- Answered customers' questions regarding products, prices and availability.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
Banquet Server
Tiburon Golf Course
Omaha , NE
03.2017 - 09.2017
- Arranged linens and table settings according to seating plan and event theme.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- Prepared serving and appetizer trays and set tables at diverse events.
Cashier
Jeff's Jack And Jill Grocery
Louisville, NE
03.2015 - 01.2016
Waitress
Platte River State Park
Louisville, NE
03.2014 - 09.2014
Education
Associate of Arts - Marketing
Grace University
Omaha, NE05.2018
Skills
- Merchandise Receiving and Handling
- Customer Needs Assessments
- Adaptable and Fast Learner
- Flexible Hours
- Microsoft Word and Excel
- Telephone Reception
- Company Relations
- Upselling Products and Services
- Reliable
Timeline
Tasting Room Associate
Madison County Winery
04.2022 - Current
Inside Sales
JR And Associates
05.2018 - Current
Banquet Server
Tiburon Golf Course
03.2017 - 09.2017
Cashier
Jeff's Jack And Jill Grocery
03.2015 - 01.2016
Waitress
Platte River State Park
03.2014 - 09.2014
Associate of Arts - Marketing
Grace University
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