Betsy Pehl
Lynden,WA
Summary
Dedicated flight attendant with 16 years of experience in customer service and safety compliance. Proven ability to lead teams and mentor new staff while ensuring exceptional passenger experiences.
Overview
19
19
years of professional experience
Work History
Flight Attendant
Allegiant Air
Bellingham, WA
03.2010 - Current
- Senior flight attendant with 16 years experience. Responsible for providing excellent customer service to travelers. Managing safety of all passengers and cabin preparation duties. Providing customers with safety related information in compliance with government and company regulations. Leadership, direction and assistance skills.
- Optimized in-flight sales strategies while ensuring compliance with FAA safety regulations.
- Assisted in training and mentoring new flight attendants on company policies, safety measures, and customer service standards. Demonstrated strong leadership skills while maintaining composure in high-pressure situations.
- Safety/Leadership: emergency procedures, FAA compliance, CRM, Crew Leadership
- Sales/Service: revenue generation, customer management, conflict resolution
- Oversees team of 4 flight attendants, 156, 177 and 189 passenger airplanes. Ensure all safety procedures and maintained and in regulation.
- Delivered exceptional in-flight service, ensuring passenger comfort and satisfaction throughout flights.
Payroll/ Accounts Payable/ Property Management
A.J. Veneklasen
Grand Rapids, MI
03.2007 - 09.2009
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Ability to manage financial records, ensure compliance and support property management.
- Worked along side estimators to ensure proper bid documents and cost breakdowns.
- Accounts Payable and Receivable
- Payroll processing and compliance
- Coordinated with vendors and contractors for maintenance and property services
Education
Bachelor of Science - Business Administration And Management
Davenport University
Grand Rapids, MI09-2006
Skills
- Customer engagement
- Reliable work commitment
- Strong attention to detail
- First Aid and CPR certification
Timeline
Flight Attendant
Allegiant Air
03.2010 - Current
Payroll/ Accounts Payable/ Property Management
A.J. Veneklasen
03.2007 - 09.2009
Bachelor of Science - Business Administration And Management
Davenport University