Betsy Ruiz Ibarra
Santa Fe,NM
Summary
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Willing to learn new things and be a good crew member.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Rudy's BBQ
Santa Fe, NM
06.2023 - 08.2023
- Collected credit card and cash payments to complete transactions for customer orders.
- Greeted customers and responded to informational requests.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Informed customers of in-store promotions or pricing specials.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Recommended, selected, located, and obtained products to meet customer needs.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Provided excellent customer service by helping customers locate items they were looking for.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Maintained accurate records of transactions using the point-of-sale system.
- Assisted customers with locating merchandise within the store.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Operated cash registers to process payments for goods and services.
Customer Service Cashier
McDonald's Restaurant
Santa Fe, NM
06.2022 - 05.2023
- Collected credit card and cash payments to complete transactions for customer orders.
- Greeted customers and responded to informational requests.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Informed customers of in-store promotions or pricing specials.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Addressed customer questions and concerns regarding products and services.
- Provided excellent customer service by helping customers locate items they were looking for.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Operated cash registers to process payments for goods and services.
- Greeted customers and provided friendly customer service.
- Balanced cash drawers at the end of each shift.
- Processed credit card transactions accurately and efficiently.
- Trained new cashiers on register procedures, policies, and best practices.
- Welcomed customers, offering assistance to help find store items.
- Managed cash drawer, balancing daily receipts and deposits.
Education
High School Diploma -
Tierra Encantada Charter School
Santa Fe, NM05-2024
Skills
- Guest Services
- Customer Complaint Resolution
- Payment Collection
- Customer Service
- Cash Handling
- Cash Management
- Positive and professional
- Telephone management
Languages
English
Professional
Spanish
Full Professional
Affiliations
- Like math and solving problems
Timeline
Customer Service Cashier
Rudy's BBQ
06.2023 - 08.2023
Customer Service Cashier
McDonald's Restaurant
06.2022 - 05.2023
High School Diploma -
Tierra Encantada Charter School
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