Jocelyn Brown
Phoenix,AZ
Summary
Customer Service Cashier known for high productivity and efficient task completion. Skilled in point of sale systems, customer dispute resolution, and inventory management. Excel in communication, problem-solving, and adaptability to ensure positive customer experiences and smooth store operations.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
McDonald's Restaurant
Phoenix, AZ
07.2024 - Current
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Took orders at front counter
- Worked in handout
- Kept lobby clean and welcoming
- took orders through lane
- Made all drink and icecream products
Babysitter
Family Business
Phoenix, AZ
04.2022 - 07.2024
- Organizing playdates with other children and providing supervision during outdoor activities.
- Assisting with meals, snacks, and bedtime routines for the children.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- worked through child’s issues and provided safe space and discipline
- followed bedtime routine
Education
Interior Design
Sandra Day O'connor High School
Glendale, AZSkills
- Customer Complaint Resolution
- Cash Handling
- Order coordination
- Guest Services
- Cleaning Services
Timeline
Customer Service Cashier
McDonald's Restaurant
07.2024 - Current
Babysitter
Family Business
04.2022 - 07.2024
Interior Design
Sandra Day O'connor High School