Betsy Solberg
Ankeny,USA
Summary
Accomplished Project and Program Management Leader with 15+ years of expertise in IT Portfolio Management, strategic alignment, and operational optimization. Proven ability to drive strategic initiatives, deliver complex projects with precision, and achieve measurable business outcomes while fostering collaboration across diverse teams. Certified PMP and CSM professional with expertise in governance, cost and process optimization, and stakeholder relationship management.
Overview
22
22
years of professional experience
1
1
Certification
Work History
SR PROJECT MANAGER, EPMO
Athene USA
West Des Moines, USA
07.2018 - Current
- Directed strategic project initiatives to align product vision, budget constraints, and timeline objectives, ensuring optimal resource allocation and business alignment.
- Achieved an A+ Audit review result during the AS400 Hosting and Migration project by consistently meeting deadlines and adhering to budgetary requirements, while fostering effective collaboration with the Insurance Operations team.
- Migrated on-premises telephony infrastructure to Microsoft Teams, delivering $460k in annual savings and improving enterprise communication.
- Achieved over $400k in annual savings by monitoring and refining cloud resources during the implementation of a Virtual Desktop environment.
- Led offshore software development to enhance new employee onboarding, driving impactful process improvements and implementing Agile methodologies for continuous refinement.
- Actively participates in the Project Manager CoP, contributing to process improvement initiatives and driving efficiency enhancements.
- Directed a high-stakes migration initiative, creating a new Active Directory domain and orchestrating the seamless transfer of Bermuda AD objects, ensuring minimal disruption and enhanced system integrity.
- Implemented an API management solution in collaboration with Data Governance, integrating best practices to improve operational efficiency and mitigate company risk.
PROJECT MANAGER, PMO
Berkley Technology Services
Urbandale, USA
08.2010 - 07.2018
- Successfully managed a comprehensive life-cycle implementation program of an $11M enterprise-wide system across 50 insurance firms and over 150 office locations, delivering on time and ensuring seamless operational continuity through extensive C-suite level interaction.
- Developed and presented comprehensive business cases to support annual budgeting and prioritization initiatives, aligning resources with organizational strategies and partnered with C-suite executives to secure funding, optimizing resources, and execute office setups, mergers, and transitions.
- Managed project lifecycles by initiating and overseeing multiple initiatives, monitoring performance, coordinating procurement, and maintaining strict budgetary compliance to ensure project success.
PROJECT COORDINATOR, PMO
Berkley Technology Services
Urbandale, USA
08.2010 - 07.2014
- Managed resource workloads and assignments to ensure timely project delivery across multiple initiatives, meeting strategic deadlines and maximizing efficiency.
- Directed cross-functional collaboration to enhance communication across departments, aligning project priorities with business objectives and keeping stakeholders informed.
- Built and maintained strong professional relationships with stakeholders, fostering trust and securing long-term support for strategic initiatives.
INSURANCE OPERATIONS PROGRAM MANAGER
Marsh & McLennan
Urbandale, USA
06.2007 - 07.2010
- Directed a major office consolidation effort as Program Manager, cultivating strong relationships with stakeholders and staff to ensure seamless communication and collaboration. Navigated organizational changes with empathy and professionalism, including workforce transitions, while aligning outcomes with strategic goals.
- Collaborated with business units and internal teams to lead large commercial lines programs while strengthening customer relationships and ensuring service excellence.
- Engaged cross-functional stakeholders to strategically plan, manage, and execute high-impact initiatives aligned with organizational objectives.
- Partnered with subject matter experts to develop and implement comprehensive training programs, driving the professional growth and development of internal teams.
UNDERWRITER & TEAM LEAD
Marsh & McLennan
Urbandale, USA
10.2003 - 06.2007
- Effectively managed professional liability resources and work requests to meet SLAs while supporting underwriting processes.
FIXED & VARIABLE ANNUITY PROCESSER
Metlife Annuities
West Des Moines, USA
08.2003 - 07.2006
Education
Bachelor's Degree - Technical Management, Project Management
DeVry University
12.2026
Bachelor's Degree - Business Management
Stark State College
12.1998
Skills
- Strategic Portfolio Alignment and Prioritization
- Financial Management
- Governance and Compliance
- Leadership and Team Management
- Global Project and Program Management
- Operational Excellence
- Results Driven
- Stakeholder Management
- Procurement/Vendor Management
- Cross-Functional Coordination
Certification
- PMP, 07/2017
- CSM, 07/2019
- Six Sigma Yellow Belt, In Progress
- Personal and Property & Casualty Insurance Licenses (Annuities), 01/2003
Leadership & Development
- Selected for the Ezra Leadership Program to enhance influence, communication, and strategic leadership skills.
- Served as a PMI Board Member, contributing to the maintenance and growth of chapter membership.
Timeline
SR PROJECT MANAGER, EPMO
Athene USA
07.2018 - Current
PROJECT MANAGER, PMO
Berkley Technology Services
08.2010 - 07.2018
PROJECT COORDINATOR, PMO
Berkley Technology Services
08.2010 - 07.2014
INSURANCE OPERATIONS PROGRAM MANAGER
Marsh & McLennan
06.2007 - 07.2010
UNDERWRITER & TEAM LEAD
Marsh & McLennan
10.2003 - 06.2007
FIXED & VARIABLE ANNUITY PROCESSER
Metlife Annuities
08.2003 - 07.2006
Bachelor's Degree - Business Management
Stark State College
Bachelor's Degree - Technical Management, Project Management
DeVry University