Years of professional experience
Lita T. Hughes
People Leader + Project Professsional
Richmond,VA
Summary
Dedicated PMP-certified project professional and people leader with over 12 years of experience orchestrating large-scale transformations, fostering cross-functional alignment, and enhancing operational readiness within Fortune 5 healthcare distribution organizations.
Overview
22
22
4
4
Certifications
5
5
Years of direct leadership experience
15
15
Years in healthcare
Work History
SR. PROJECT MANAGER
McKesson Medical Surgical
Glen Allen
03.2022 - Current
- Lead enterprise-wide process improvement and customer excellence initiatives spanning $1B+ in business impact. Collaborate with senior executives to identify, prioritize, and implement scalable solutions that enhance customer and sales rep experience, optimize operational efficiency, and align to McKesson’s enterprise transformation roadmap.
- Design and implement program governance and reporting frameworks, integrating KPIs, risk registers, and readiness dashboards for executive visibility.
- Mentor and coach Project Managers and Analysts, fostering collaboration, accountability, and continuous improvement within Enterprise PMO.
- Spearhead Private Labeled products on GPO contract implementation introducing standardized workflows across Pricing, Contract Admin, and Supply Chain.
- Develop UAT readiness playbooks, communication plans, and change management strategies ensuring seamless adoption of new business models.
- Recognized through multiple McKesson awards for leadership, customer advocacy, and operational excellence (FY24 & FY25).
SR. OPS IMPLEMENTATION PROJECT MANAGER
Owens & Minor (O&M)
Mechanicsville
03.2015 - 03.2022
- Managed multi-million-dollar implementation projects for healthcare supply chain customers, optimizing processes across logistics, inventory control, and systems integration. Partnered with cross-functional teams to deliver technology-enabled solutions enhancing service delivery.
- Directed $55M+ in project portfolios focused on SAP system integration, transportation optimization, and compliance reporting.
- Introduced Lean practices and standardized operational procedures that improved efficiency and customer satisfaction.
- Built strong client partnerships by aligning operational outcomes to strategic business objectives.
- Guide business development opportunities with customers by building productive relationships and educating them on data-focused solutions to accelerate growth.
POINT OF CARE LOGISTICS MANAGER
Owens & Minor (O&M)
Mechanicsville
01.2017 - 12.2020
- Managed a 20+ member logistics and program support team after implementing the Point of Care Logistics program. Led hiring, performance management, talent & team development, client engagement, and operational excellence initiatives while strengthening compliance, safety, and process documentation.
- Interviewed, hired, trained, managed 20+ teammates, implemented standardized workflow, customer service, and safety protocols.
- Led Quarterly Business Reviews and on-site client training sessions focused on white-glove delivery, visual inspections, and SLA performance measurement.
- Enhanced inventory management systems through process automation, improving order accuracy and cycle time, monitoring program success.
- Introduced technological innovations including dispatch application integration and KPI tracking database to enhance service performance.
SR. PROGRAM MANAGER
Health Diagnostics Laboratory
Richmond
12.2010 - 03.2015
- Led strategic process improvement and technology innovation initiatives across diagnostics operations. Developed and implemented new SOPs, training, and compliance frameworks while introducing lean methodologies and workflow automation.
- Designed bio-marker kitting and logistics program with $1M+ impact, integrating new QA and dispatch tracking technologies.
- Built KPI dashboards and data tracking tools to improve visibility and decision-making across logistics operations.
- Mentored and trained new staff, workflow optimization, safety compliance, and customer communication standards.
Skills
- Leadership and governance
- Program and portfolio management
- Risk management
- Cross-functional transformation
- Change management
- Operational readiness
- Team development
- Coaching and mentorship
- Executive presence
- Performance leadership
- Continuous improvement methodologies
- Performance metrics and KPIs
- Stakeholder alignment
- Strategic initiatives
Current Employer Key Achievements
- FY24 National Sales Conference Customer Advocate Award — recognized for leadership and customer engagement.
- FY24 Connections Cohort participant – recognized for high-potential future leader – Leading Large Acct GTM Strategy.
- FY25 Enterprise Sales All-In Award for Excellence — acknowledged for advancing operational performance.
Certification
- Project Management Professional (PMP), PMI
- Certified Associate Project Manager (CAPM), PMI
- Six Sigma Yellow Belt
- People Management II
- Leadership Training II
Signature Achievements
- Spearheaded the implementation of many complex & tactical projects & strategic Initiatives totaling over $1B+ in MedSurg business. Lead reimagining our Large Accounts ($1B NPR) Go-to-Market Strategy across segments, workflow enhancements, company savings and efficiencies for the Enterprise organization.
- Recognized as a High-Potential Performance Leader and awarded the National Sales Conference Customer Advocate Award in FY24, highlighting exceptional leadership and customer engagement.
- Achieved Yellow Belt Certification and received the Q1 FY25 Enterprise Sales All in Award for Excellence, reflecting a commitment to process improvement and superior iCARE & iLEAD performance.
Core Leadership Strengths
- Program & Portfolio Leadership
- Governance & Risk Management
- Cross-Functional Transformation
- Change Management
- Operational Readiness & Integration
- Team Development & Coaching
- Mentorship
- Executive Presence
- Performance Management & Leadership
- Continuous Improvement & Lean Methodologies
- Performance Metrics & KPI Metrics
- Stakeholder Alignment
- Strategic Initiatives
Accomplishments
FY24 National Sales Conference Customer Advocate Award — recognized for leadership and customer engagement.
Timeline
SR. PROJECT MANAGER
McKesson Medical Surgical
03.2022 - Current
POINT OF CARE LOGISTICS MANAGER
Owens & Minor (O&M)
01.2017 - 12.2020
SR. OPS IMPLEMENTATION PROJECT MANAGER
Owens & Minor (O&M)
03.2015 - 03.2022
SR. PROGRAM MANAGER
Health Diagnostics Laboratory
12.2010 - 03.2015