Betsy B. Burton
Seaford,DE
Summary
Meticulous Digital Data Owner, SVP, maintaining highly functional digital systems for uninterrupted workflows and consistent productivity. Oversees routine maintenance checks and software update schedules to reduce network downtime and likelihood of security compromises. Loves collaborating with customers and teammates to develop and implement creative technical solutions to challenging problems.
Overview
18
18
years of professional experience
Work History
Digital Data Owner SVP, Digital Platform QA
Bank of America
02.2021 - Current
- Responsible for digital related data at Bank of America – risk mitigation
- Issue management
- Process design; data QA routines, and new digital feature data support
Data Policy Manager SVP
02.2020 - 02.2021
- Responsible for data migration from Teradata platforms to Hadoop platform
- Supporting over 10 internal clients with user migration, technical support and testing
- Creating process maps, and strategic migration plans for proactive adoption of Hadoop platform.
Consumer Product Strategy Manag
SVP
09.2017 - 02.2020
- Managed team of 8 to execute roles of large Teradata based customer relationship database
- Responsible for intake/governance of secured, and NPI data for business access and development
- Provided issue management, user support, and process implementation for various strategies and models.
Consumer Production Manager
SVP, Deposit
09.2015 - 09.2017
- Responsible for end to end production of Consumer and Small Business deposit account statements
- Includes change management, and projects calling for changes to the statement and/or data
- Supported 20+ product statements and volumes of approx
- 501MM annually.
Consumer Production Strategy Manager
SVP
07.2012 - 09.2015
- Specifically selected for conversion team to lead defect resolution for platform conversion to TSYS
- Responsible for defect resolution and disaster recovery efforts for conversion
- Created efficiencies for communication and implementation routines for quick and accurate defect resolution with
- TSYS partners.
Senior Change Manager
SVP
03.2004 - 07.2012
- Responsible for the creation of Business Requirements, Technology Impacts, Conceptual Functional Design, Audit
- Standards and Compliance, and implementation of projects with typical budgets of $25MM-$50MM
- Lead an end to end effort for the implementation of Card Act/Dodd Frank Act of 2010.
Education
Some College (No Degree) - Animal Science
University of Delaware
Newark, DESkills
- Strategic Planning and Alignment
- Project Management
- Decision Making
- Project Specifications
- Business Needs Analysis
- Root Cause Analysis
- Multithreaded Software Applications
- Teamwork and Collaboration
Affiliations
Highly accomplished professional with vast experience in project management, platform
design/management, data solutions, process design, risk mitigation, strategic positioning, and strategic
planning. Over 28 years in the financial industry with a wide array of positions while consistently
delivering results that exceed expectations.
Strategic and Tactical Planning
Issue Management and Resolution
Project Management
Process Enhancements
Platform and Operations Management
Problem Solving
Risk Mitigation
Superb motivational and leadership
skills
Timeline
Digital Data Owner SVP, Digital Platform QA
Bank of America
02.2021 - Current
Data Policy Manager SVP
02.2020 - 02.2021
Consumer Product Strategy Manag
SVP
09.2017 - 02.2020
Consumer Production Manager
SVP, Deposit
09.2015 - 09.2017
Consumer Production Strategy Manager
SVP
07.2012 - 09.2015
Senior Change Manager
SVP
03.2004 - 07.2012
Some College (No Degree) - Animal Science
University of Delaware