Bettina Jolly
Customer Service
Los Angeles,CA
Summary
Dynamic and results-driven professional with experience at Amazon, excelling in warehouse operations and property management. Proven ability in heavy lifting and maintaining safety standards. In property management responsible for fostering strong tenant relationships. Self-motivated and disciplined, I effectively streamline processes and enhance operational efficiencies, ensuring high-quality service and satisfaction. Diligent warehouse associate with solid background in warehouse operations. Known for efficiently handling tasks and supporting smooth workflow in high-paced environment. Proven ability to manage inventory and maintain safety standards.
Overview
5
5
years of professional experience
Work History
Warehouse Worker
Amazon
Ontario, CA
10.2018 - 01.2021
- Operated warehouse equipment to efficiently move and organize inventory.
- Conducted quality checks on incoming and outgoing shipments to ensure accuracy.
- Collaborated with team members to streamline order fulfillment processes.
- Maintained clean and organized work areas to uphold safety standards.
- Consistently lifted materials weighing as much as 55 pounds.
Property Manager
21st Century
Downey, CA
08.2015 - 09.2018
- Managed tenant relationships, addressing concerns and ensuring satisfaction.
- Oversaw property maintenance, coordinating repairs and inspections for optimal conditions.
- Implemented rental agreements, ensuring compliance with legal standards and policies.
- Conducted regular property assessments to identify areas for improvement and cost savings.
- Led budgeting processes, forecasting expenses and optimizing operational efficiencies.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Education
High School Diploma -
Austin High School
Chicago, ILNo Degree - Business Administration
Compton Community College
Comptche, CANo Degree - Phlebotomy
Charles Drew Medical
Compton, CASkills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Heavy lifting
- Warehouse safety
Timeline
Warehouse Worker
Amazon
10.2018 - 01.2021
Property Manager
21st Century
08.2015 - 09.2018
High School Diploma -
Austin High School
No Degree - Business Administration
Compton Community College
No Degree - Phlebotomy
Charles Drew Medical