BETTINA PUGH
1 Cheswold Blvd 3D,DE
Summary
Reliable service-focused professional with excellent patient care skills looking to gain a position with your company where I can utilize my skills.
Professional with substantial experience in medical field, skilled in venipuncture and specimen collection. Known for fostering teamwork and ensuring accurate, timely results. Adaptable to changing needs and able to maintain high standards in patient care and lab procedures. Strong communication skills and attention to detail are key strengths.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Phlebotomy Technician
Amergis Healthcare Staffing
1 Righter Parkway Suite 200 (302) 477-1301 Wilming
02.2023 - Current
- Performed venipunctures and capillary collections to ensure accurate specimen acquisition.
- Maintained compliance with safety protocols and regulations for handling biological samples.
- Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Contributed to a positive work environment by fostering strong relationships with both colleagues and patients.
Phlebotomy Tech - Nursing Home & Specialty
Penn Medicine
Lancaster, PA
11.2019 - 02.2023
- Acquired blood samples and ensured correct documentation and storage.
- Performed venipunctures and capillary draws with precision to ensure accurate specimen collection.
- Assessed patient conditions prior to procedures, addressing concerns to facilitate a comfortable experience.
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
Personal Care Assistant
Personal Care
Lancaster, PA
09.2017 - 08.2022
- Provide high quality patient care and ensure safety of residents; preserve patient dignity and minimize discomfort while carrying out duties.
- Provided compassionate support to clients with daily living activities.
- Monitored client conditions, reporting changes to healthcare professionals promptly.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Building Assistant
School District of Lancaster
Lancaster, PA
02.2015 - 08.2019
- Assist various teachers in the building in the classroom setting by making copies, supervising children, giving directions to children and keeping them on task and focused.
Certified Nursing Assistant
Homestead Village
Lancaster, PA
02.2013 - 08.2015
- Proficiently worked with medical staff to carry out activities for daily living (ADL); took & recorded vital signs; monitored nutrition and hydration; reported changes in patients mental/physical condition to other members of the medical team; ensured accurate, timely flow of information by maintaining thorough patient records and updated healthcare team on patients’ status.
Education
GED - undefined
Career Link
Lancaster, PAPhlebotomy Tech
Lancaster County Career & Technology Center
Willow Street, PA06.2019
Massage Therapy -
Lancaster School Of Cosmetology
Lancaster, PA04.2015
Skills
- Patient Care
- Charting
- Massage Therapy
- Phlebotomy
- Blood collection techniques
- Venipuncture
- Sample and specimen collection
- Phlebotomy tech
- Centrifugation
Certification
- Nurse Aid Certification, 2010
- Medical Terminology, 2010
- Phlebotomy Certification, 2019
- Licensed Massage Therapist, 2015
- Phlebotomy Course, 2019
Timeline
Phlebotomy Technician
Amergis Healthcare Staffing
02.2023 - Current
Phlebotomy Tech - Nursing Home & Specialty
Penn Medicine
11.2019 - 02.2023
Personal Care Assistant
Personal Care
09.2017 - 08.2022
Building Assistant
School District of Lancaster
02.2015 - 08.2019
Certified Nursing Assistant
Homestead Village
02.2013 - 08.2015
GED - undefined
Career Link
Phlebotomy Tech
Lancaster County Career & Technology Center
Massage Therapy -
Lancaster School Of Cosmetology