Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Bettina Williams

Berwick,PA

Summary

Versatile and dedicated, I leveraged strong customer service and money handling skills at Walmart to enhance customer satisfaction and accuracy in transactions. As Head Bartender at Eagle Hose Fire Company, I boosted loyalty through exceptional service and staff training, showcasing my ability to lead and communicate effectively.

Overview

21
21
years of professional experience

Work History

Parking Attendant

Bloomsburg Fair
09.2023 - Current
  • Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
  • Assisted with traffic flow during peak hours, ensuring smooth entry and exit for all patrons.
  • Kept parking lot usage orderly by enforcing parking regulations.
  • Answered general questions about parking fees, facilities, and directions.

Head Bartender

Eagle Hose Fire Company
01.2021 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
  • Closed out cash register and prepared cashier report at close of business.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
  • Cook for the patrons at the bar and when we have bingo on Friday's.
  • Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.

Cashier/Deli Clerk

Walmart
01.2004 - 12.2012
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Worked in deli,cut lunch meat and cheese and made fried food in fryers.
  • Made subs and salads.
  • Cooked Rotissarie Chicken and made shore every thing is up to tem.

Education

High School Diploma -

Columbia Montour Votech
Bloomsburg, PA
01-2001

Skills

  • Strong customer service
  • Team player attitude
  • Reliable and punctual
  • Patience and Tolerance
  • Oral communication
  • Money Handling

Languages

English
Full Professional

Timeline

Parking Attendant

Bloomsburg Fair
09.2023 - Current

Head Bartender

Eagle Hose Fire Company
01.2021 - Current

Cashier/Deli Clerk

Walmart
01.2004 - 12.2012

High School Diploma -

Columbia Montour Votech

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Bettina Williams