Bettina Williams
Berwick,PA
Summary
Versatile and dedicated, I leveraged strong customer service and money handling skills at Walmart to enhance customer satisfaction and accuracy in transactions. As Head Bartender at Eagle Hose Fire Company, I boosted loyalty through exceptional service and staff training, showcasing my ability to lead and communicate effectively.
Overview
21
21
years of professional experience
Work History
Parking Attendant
Bloomsburg Fair
Bloomsburg, PA
09.2023 - Current
- Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
- Assisted with traffic flow during peak hours, ensuring smooth entry and exit for all patrons.
- Kept parking lot usage orderly by enforcing parking regulations.
- Answered general questions about parking fees, facilities, and directions.
Head Bartender
Eagle Hose Fire Company
Berwick, PA
01.2021 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Closed out cash register and prepared cashier report at close of business.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
- Cook for the patrons at the bar and when we have bingo on Friday's.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
Cashier/Deli Clerk
Walmart
Bloomsburg, PA
01.2004 - 12.2012
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked in deli,cut lunch meat and cheese and made fried food in fryers.
- Made subs and salads.
- Cooked Rotissarie Chicken and made shore every thing is up to tem.
Education
High School Diploma -
Columbia Montour Votech
Bloomsburg, PA01-2001
Skills
- Strong customer service
- Team player attitude
- Reliable and punctual
- Patience and Tolerance
- Oral communication
- Money Handling
Languages
English
Full Professional
Timeline
Parking Attendant
Bloomsburg Fair
09.2023 - Current
Head Bartender
Eagle Hose Fire Company
01.2021 - Current
Cashier/Deli Clerk
Walmart
01.2004 - 12.2012
High School Diploma -
Columbia Montour Votech