Betty Albright
New London,WI
Summary
Driven professional with extensive experience in sanitation and customer service, notably at Festival Foods. Excelled in maintaining high cleanliness standards and enhancing customer satisfaction through exceptional service. Skilled in chemical handling. Proven track record of improving store environment and sales through teamwork and collaboration. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.
Overview
11
11
years of professional experience
Work History
Sanitation Worker
Festival Foods
New London, WI
10.2022 - Current
- Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
- Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Enhanced cleanliness by thoroughly sweeping, mopping, and sanitizing various surfaces in public spaces.
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Increased sales of promotional items by informing customers about current offers.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Performed cash, card and check transactions to complete customer purchases.
Apartment Manager
Paul and Kim Block
New London, WI
01.2014 - Current
- Coordinated with maintenance staff to quickly resolve repair requests, minimizing tenant inconvenience.
- Handled conflict resolution between tenants, successfully mediating disputes and maintaining a positive living environment for all parties involved.
- Collaborated with owners to develop long-term improvement plans for the property, increasing its value over time.
- Evaluated tenant using strict screening criteria, selecting reliable residents who maintained good payment records and care for the property during their tenancy period.
- Identified areas in need of improvement within common spaces and implemented upgrades that benefited overall community satisfaction.
- Processed evictions when necessary according to state laws and guidelines while maintaining professionalism throughout each case.
- Coordinated appointments to show marketed properties.
- Communicated effectively with owners, residents.
Education
New London High School
New London, WI05.2020
Skills
- Sanitation Regulations
- Chemical Handling
- Hazardous Materials Handling
- Industrial Cleaning
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cleaning and sanitizing
- Money Handling
- Reliability and punctuality
- Willing to Learn
- Positive Attitude
- Shelf Stocking
- Friendly and Personable
- Customer Relationships
- Product restocking
- Merchandise Stocking
- Stock Rotation
- Cleaning procedures
- Supply Restocking
- Product Organization
- Price Checking
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Dependable and reliable
- Problem-solving abilities
Timeline
Sanitation Worker
Festival Foods
10.2022 - Current
Apartment Manager
Paul and Kim Block
01.2014 - Current
New London High School
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