Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Betty Alcaraz

Northlake

Summary

Results-driven Office Administrator with expertise in business management, team leadership, onboarding and compliance. Skilled in Microsoft Office, Google Docs, and various payroll systems. Demonstrated success in staffing, data entry, and maintaining high levels of customer satisfaction. Most importantly fostering a positive work environment.

Overview

12
12
years of professional experience

Work History

Office Administrator

Epic HR, LLC
02.2025 - Current
  • Recruiting, sourcing candidates and fulfilling positions. marketing/indeed employers
  • Onboarding process and benefits
  • Document & i9 verification
  • Federal, State and company regulations policy enforcement and compliance
  • Background checks and screenings
  • Payroll. Peoplease
  • Data entry and communication Excel/Outlook/Microsoft office

Manager & Office Administrator

Boardroom Salon for Men Clearfork
08.2019 - 02.2025
  • Business management and administration. Franchise
  • Onboarding process, New hire documentation
  • Company policy and regulations compliance
  • Business inspection and licensing
  • Scheduling/appointment setting Zenoti/Booker
  • Team leadership. Leading and managing a team of 15+ Employees.
  • Data entry and communications Outlook/Microsoft office/excel/Google docs
  • Customer relations/service and satisfaction
  • Inventory. Product count and reconciliation
  • Deposits/collections. Bank verification
  • Payroll. ADP/ Paychex. Time card verification
  • Bookkeeping
  • KPIs, Analytics. Business metrics and forecasting
  • Sales. Franchise Marketing and revenue management

Call Center Receptionist

Woodbridge Home Exteriors
01.2016 - 03.2018
  • Customer service/ Answering calls/ Dispatching
  • Setting appointments, conformation and communication with clients and colleagues/crews
  • Clerical. Data entry Google Docs,Excel, Microsoft Office and outlook
  • Data filing. Confidential
  • Invoices/ accounts receivable

Clerk

Quiktrip
02.2014 - 07.2016
  • Money handling
  • Stocking
  • Customer service

Education

B.A - Education

Texas Wesleyan University
Fort Worth, TX
05.2020

High school diploma -

Texas can academy
Fort Worth, TX
06.2016

Skills

Administrative Experience

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Office Administrator

Epic HR, LLC
02.2025 - Current

Manager & Office Administrator

Boardroom Salon for Men Clearfork
08.2019 - 02.2025

Call Center Receptionist

Woodbridge Home Exteriors
01.2016 - 03.2018

Clerk

Quiktrip
02.2014 - 07.2016

B.A - Education

Texas Wesleyan University

High school diploma -

Texas can academy
Betty Alcaraz