Dedicated educator with strong skills in lesson planning, classroom management, and technology integration. Committed to fostering positive relationships and encouraging critical thinking among students.
Overview
18
18
years of professional experience
Work History
Teacher
Louisville Municipal School District
Louisville
05.2012 - Current
Designed engaging lesson plans that aligned with state curriculum standards to enhance student learning.
Executed classroom management strategies that cultivated a positive learning environment, improving student engagement.
Collaborated with colleagues to design interdisciplinary projects and activities.
Assessed student progress through various evaluation methods and provided feedback.
Coordinated parent-teacher conferences to discuss student performance and address individual learning needs.
Mentored new teachers by sharing best practices and instructional techniques.
Participated in professional development workshops to enhance teaching skills.
Maintained a safe and orderly learning environment for all students.
Built and strengthened positive relationships with students, parents, and teaching staff.
Encouraged critical thinking skills and problem solving strategies among students.
Used videos, lectures and moderated discussions to engage students during class.
Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
Customer Service Representative
Walmart
Louisville
09.2008 - 01.2012
Resolved customer complaints efficiently and effectively.
Enhanced customer satisfaction through effective problem resolution with knowledgeable and friendly service.
Guided customers in product selection, ordering, billing, returns, exchanges, and technical support.
Assisted customers with product inquiries and service requests.
Built strong customer relationships by offering personalized assistance and support.
Collaborated with team members to enhance customer experiences.
Trained new employees on customer service protocols and systems.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.