Cristina Brubaker
Cincinnati,OH
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Day Lead Pharmacy Technician
TriHealth
04.2022 - Current
- Supervised 10 pharmacy technicians and coordinated day-to-day assignments.
- Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
- Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Re designed the training for all day shifts
- Re designed assessments for technicians
- Updating shift duties to incorporate new ideas
Lead Pharmacy Technician, Inventory Specialist
CVS Pharmacy
04.2015 - 04.2022
- Supervised 10 pharmacy technicians and coordinated day-to-day assignments.
- Optimized inventory management, regularly reviewing stock levels and placing timely orders to prevent shortages or overstocking issues.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
store manager
United Dairy Farmers
06.2008 - 08.2014
- Answered customers' questions and addressed problems and complaints in person and via phone
- Helped customers select products that best fit their personal needs
- Opened and closed the store, which included counting cash drawers and making bank deposits
- Offered exceptional customer service to differentiate and promote the company brand
- Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience
- Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Shift Manager
Pizza Hut
10.2006 - 08.2008
- Answered customers' questions and addressed problems and complaints in person and via phone
- Opened and closed the store, which included counting cash drawers and making bank deposits
- Processed all sales transactions accurately and in a timely fashion
- Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Telemarketer
Fidelity Mortgage
01.2007 - 07.2007
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
- Answered calls, took messages, and transferred calls to correct individuals.
- Completed daily cold calling and outreach to build sales pipeline.
First assistant Manager
United Dairy Farmers
05.2001 - 09.2006
- Answered customers' questions and addressed problems and complaints in person and via phone
- Opened and closed the store, which included counting cash drawers and making bank deposits
- Helped customers select products that best fit their personal needs
- Processed all sales transactions accurately and in a timely fashion
- Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Education
Associate of Science - Pre Pharmacy
South College
Knoxville, TN06.2027
Skills
- Inventory control procedures
- Employee scheduling
- Cash handling accuracy
- Banking and financial services background
- Organized
- Time management
- Excellent multi-tasker
- Strong communication skills
- Problem-solving skills
- Pharmacy Software Proficiency
- Inventory Control
- Staff Development
- Pharmacy operations management
- Workflow Optimization
- New Hire Onboarding
- Aseptic Techniques
- Compounding Techniques
- Employee Training
- Staff Leadership
- Resolving Complaints
- Prescription Filling and Labeling
- Certified Pharmacy Technician (CPhT)
- Relationship Building
Accomplishments
Contributed to a 69% drop in shoplifting through increased awareness and intervention measures.
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Day Lead Pharmacy Technician
TriHealth
04.2022 - Current
Lead Pharmacy Technician, Inventory Specialist
CVS Pharmacy
04.2015 - 04.2022
store manager
United Dairy Farmers
06.2008 - 08.2014
Telemarketer
Fidelity Mortgage
01.2007 - 07.2007
Shift Manager
Pizza Hut
10.2006 - 08.2008
First assistant Manager
United Dairy Farmers
05.2001 - 09.2006
Associate of Science - Pre Pharmacy
South College
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