Betty Douglas-Hedges
Leland,NC
Summary
Friendly, experienced, and accomplished sales associate who has strong communication skills and is comfortable engaging the public to foster a mutually pleasant exchange. A driven professional who has successfully met sales goals and other goals related to developing future relationships with Mary Kay clients and with participants in other self-development programs that I have hosted.
Overview
38
38
years of professional experience
Work History
Dedicated Volunteer at Zion Gospel Temple
Zion Gospel Temple
07.2002 - 09.2020
- Supported clients with compassionate, empathetic face-to-face greetings and as appropriate, maintained church member confidentiality.
- Assessed needed programs to help church members achieve personalized goals, which included co-hosting a weekly women's grief group titled Celebrate Recovery. where I helped to create a safe space, facilitate conversation, and introduce the pre-selected curriculum/topic in an accessible way to group members.
- Help to create other programming for church members, including annual Thanksgiving and Christmas dinners and annual theatrical performances in which I performed in hopes of encouraging other more senior church members to do the same.
- Greeted church members at front desk and engaged in pleasant conversations while managing check-in process and seating.
- Developed and maintained positive relationships with visiting church members for satisfaction and to encourage their return and membership.
- Trained new welcome volunteers and hosts for the Celebrate Recovery women's grief group.
- Enforced policies and procedures related to welcoming and departure to increase efficiency.
Mary Kay Independent Beauty Consultant
Self Employed Independent Distributor
01.2010 - 08.2012
- Utilized persuasive sales techniques to convert leads into sales.
- Attracted customers and generated sales using my own and Mary Kay's promotional materials. Processed purchase transactions onsite for products and services which included credit cards and other electronic formats.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Conducted market research to identify customers, their needs and preferences.
Clinical Laboratory Technician
Rhode Island Department Of Health
01.1983 - 07.2002
- Documented and verified patient information using laboratory information system.
- Conducted a wide range of ordered laboratory tests and meticulously organized and recorded results.
- Collected blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
- Troubleshoot problems with laboratory equipment and timely reported serious concerns to supervisor.
- Helped management optimize laboratory processes for maximum efficiency and performance.
- Summarized test results and activities for management via verbal updates or written reports.
- Analyzed and interpreted data, accurately identifying and reporting laboratory results.
Education
Associate of Arts - Liberal Arts And General Studies
Community College of Rhode Island
Warwick, RI06.2002
Skills
- Consultative Sales Techniques
- People Skills
- Sales Presentation
- Brand Creation and Loyalty
Timeline
Mary Kay Independent Beauty Consultant
Self Employed Independent Distributor
01.2010 - 08.2012
Dedicated Volunteer at Zion Gospel Temple
Zion Gospel Temple
07.2002 - 09.2020
Clinical Laboratory Technician
Rhode Island Department Of Health
01.1983 - 07.2002
Associate of Arts - Liberal Arts And General Studies
Community College of Rhode Island
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