Summary
Work History
Education
Skills
Timeline
Generic

Betty Fisher

Dayton,OH

Summary

Accomplished Manager with a proven track record at Biglots, enhancing customer satisfaction and loyalty through exceptional service and staff training. Expert in sales and marketing, and adept at decision-making, I significantly improved employee performance and reliability. My leadership is marked by a goal-oriented approach and effective problem-solving, ensuring business growth and operational excellence.

Work History

Manager on Duty

Biglots
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.

Key Holder

Dollar General
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.

Cashier

Save A Lot
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.

Education

High School Online Courses -

Penn Foster Career School
Scranton, PA
09.2010

Skills

  • Customer service focus
  • Sales and marketing
  • Staff training and development
  • Scheduling proficiency
  • Customer service
  • Training and mentoring
  • Decision-making
  • Documentation and reporting
  • Complex Problem-solving
  • Employee motivation
  • Expectation setting
  • Task delegation
  • Goal oriented
  • Policy enforcement

Timeline

Manager on Duty

Biglots

Key Holder

Dollar General

Cashier

Save A Lot

High School Online Courses -

Penn Foster Career School

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Betty Fisher