Summary
Overview
Work History
Education
Skills
Timeline
Generic

April Jacobsen

Spring

Summary

Seeking a leadership role in retail management, leveraging my proven track record in boosting sales, team mentoring, and enhancing customer satisfaction to drive store success and cultivate a motivated sales team.

Overview

16
16
years of professional experience

Work History

Assistant Manager

Biglots
05.2018 - 12.2024
  • Works closely with the store leader, and all store associate, and communicated with Store Leader, worked closely with all store associates.
  • Understanding numbers, inventory control, inventory prep, store inventory, checking in dsd vendors, billings, hazardous waste, scheduling pickups.
  • Opening/Closing the store independently, including nightly deposits.
  • Supervising and helping unloading and stocking of trucks, freight, price changes/mark downs, changing MODS/POGS and re-doing floorplans.
  • Hiring/Firing of new and current employees
  • Employee scheduling, including approving/denying employee time off request
  • Completed and communicated annual evaluations for each employee
  • Trained and/or supervised new employees
  • Point of contact for any store repairs or maintenance
  • Oversee the entire stores day to day operations while delivering exceptional customer service.


Assistant Manager Retail

Walmart
08.2008 - 05.2018
  • Overseeing/Managing unloading trucks to ensure it was done in a timely manner, processing freight as it came off the trucks, then stocking consumables.
  • Managed department managers, assuring they were on task and helped in area that was needed.
  • Worked with department managers in scheduling inventory control, and team building.
  • Understanding POG's, Mods, and floor plans and made necessary changes as they were needed.
  • Worked closely with team leads on needs of store, price changes, and hazardous waste material.
  • Performed annual evaluations for team members, as well as played a huge roll in the hiring and training process.


Education

High School Equivalency Diploma - General High School Curriculum

San Jacinto College
Pasadena, TX

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Works independently or in team setting

Timeline

Assistant Manager

Biglots
05.2018 - 12.2024

Assistant Manager Retail

Walmart
08.2008 - 05.2018

High School Equivalency Diploma - General High School Curriculum

San Jacinto College

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