BETTY GONKARNUE
Indiana,USA
Summary
To secure a position in human services where I can utilize my skills in social work and healthcare administration. With a strong background in patient care and customer service, I am eager to contribute to a team that works to improve the lives of individuals from diverse backgrounds. My goal is to continue developing my skills and knowledge while making a positive impact in the community.
Overview
5
5
years of professional experience
Work History
Direct Support Professional
Wesley Family Services
12.2024 - Current
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Assisted disabled clients to support independence and well-being.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Transported clients to and from medical appointments with safety and efficiency.
Caregiver
Lifesteps
09.2023 - 12.2024
- Documented progress notes
- Reported incidents/accidents
- Assisted participants with ADLs
- Administered medications
- Accompanied participants in day programs
- Accompanied participants to doctor appointments
Direct Support Professional
Community Options Inc
10.2021 - 10.2024
- Documented progress notes
- Reported incidents/accidents
- Assisted participants with ADLs
- Administered medications
- Accompanied participants to day programs
- Accompanied participants to doctor appointments
Home Helper
05.2023 - 12.2023
- Accompanied participants to appointments when needed
- Supported participants with Activities of Daily Living (ADLs)
- Documented end of shift reports
- Recorded incident/accident reports
- Administered medication
Cashier
Burger King
06.2020 - 05.2021
- Provided excellent customer service
- Processed transactions efficiently and accurately
- Maintained cleanliness and organization of the front counter area
- Assisted with training new employees
- Handled customer complaints and inquiries
Education
Mariana Bracetti Charter School
06.2021
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Indiana University of Pennsylvania
12.2025
Skills
- Communication
- Customer Service
- Problem Solving
- Leadership
- Time Management
- Teamwork
- Patience and Self-Discipline
- Passion for Helping Others
- CPR Certified
- First Aid/AED
- MED Certified
- Child Abuse Clearance
- Safety Driving
- ADL support
- Decision-making
Timeline
Direct Support Professional
Wesley Family Services
12.2024 - Current
Caregiver
Lifesteps
09.2023 - 12.2024
Home Helper
05.2023 - 12.2023
Direct Support Professional
Community Options Inc
10.2021 - 10.2024
Cashier
Burger King
06.2020 - 05.2021
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Indiana University of Pennsylvania
Mariana Bracetti Charter School
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