Jaliyah Hardy-Thomas
Davenport
Summary
Hi! Im Jaliyah and I'm looking forward to being apart of your team! I am a compassionate and adaptable professional with experience in healthcare support, hospitality, and customer service. Currently pursuing an Associate of Applied Science in Respiratory Care, with a strong background in assisting individuals with daily living needs, providing exceptional client and patient care, and ensuring positive guest experiences. Skilled in communication, teamwork, and problem-solving, with proven ability to adapt to diverse environments—from healthcare facilities to fast-paced restaurants. Reliable, motivated, and dedicated to fostering safe, supportive, and welcoming environments for both clients and colleagues.
Overview
6
6
years of professional experience
Work History
Direct Support Professional
Sevita
Davenport
05.2024 - Current
- Assisted individuals with daily living activities to enhance independence and quality of life.
- Developed and implemented personalized support plans based on individual needs and preferences.
- Monitored client progress and documented observations for ongoing care adjustments.
- Provided transportation for clients to appointments, social activities, and community events.
Host/Barista
FoodAffair Bistro
Davenport
02.2022 - 04.2024
- Welcomed guests and ensured a pleasant dining experience.
- Managed reservations and coordinated seating arrangements efficiently.
- Communicated wait times and maintained accurate waitlist information.
- Trained new hosts on customer service standards and operational procedures.
Hooters Girl
Hooters
Davenport
02.2023 - 03.2024
- Waitress/Bartender
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face.
- Assisted with customer requests and answered questions to improve satisfaction.
Nutrition Aide
Trinity Hospital
Rock Island
04.2020 - 09.2021
- Prepared nutritious meals according to dietary guidelines and patient needs.
- Assisted in serving meals to patients and ensuring proper food handling practices.
- Maintained cleanliness and organization of kitchen and dining areas.
- Collaborated with healthcare staff to address dietary concerns and preferences.
Education
Esthetics Certification - Esthetics
La James International College
Davenport IA07-2024
High School Diploma -
Davenport Central High School
Davenport, IA06.2023
Associate of Applied Science - Respiratory Care
Scott Community College
Davenport, IASkills
- Bartending
- Serving Experience
- Restaurant Management
- Restaurant Experience
- Host/Hostess
- Kitchen Experience
- Hospital Experience
- Busser
- Guest Services
- Food Service
- Cashiering
- Communication skills
- Leadership
- Team management
- Supervising experience
- Time management
- Computer skills
- Microsoft Office
- Customer service
- Food preparation
- Food safety
- Nutrition
- Food handling
- Friendly, Positive Attitude
- Communication
- Organization
- Teamwork and Collaboration
- Critical Thinking
- Problem Resolution
- Multitasking
- Reliable and Trustworthy
- Customer engagement
- Conflict resolution
- Effective communication
References
References available upon request.
Timeline
Direct Support Professional
Sevita
05.2024 - Current
Hooters Girl
Hooters
02.2023 - 03.2024
Host/Barista
FoodAffair Bistro
02.2022 - 04.2024
Nutrition Aide
Trinity Hospital
04.2020 - 09.2021
High School Diploma -
Davenport Central High School
Esthetics Certification - Esthetics
La James International College
Associate of Applied Science - Respiratory Care
Scott Community College