Open To Work
Betty Herrera
Davenport,IA
Work Preference
Summary
Enthusiastic Operation Control Clerk with good grasp of customer service and administrative requirements. Friendly and motivated team player with professional demeanor and superior attention to detail.
Overview
11
11
years of professional experience
Work History
Assistant Rural Carrier
United States Postal Service
Davenport, IA
06.2017 - 01.2018
- Prepared mail in proper sequence for efficient, prompt delivery.
- Cleaned and checked over vehicle after completion of all daily deliveries, reporting damage to [post office].
- Delivered mail along prescribed route and retrieved additional mail from relay boxes as needed.
- Observed road rules, weather and road conditions and other factors to ensure safe driving on all shifts.
Dispatcher
Logistic Services Inc.
Eldridge, IA
02.2007 - 06.2017
- Set up, maintained, optimized and purged physical and electronic filing systems to keep records compliant and current.
- Entered invoice data into company's [AS 400, and mainframe] system and updated details, including customer contacts and delivery dates to keep information current.
- Answered phone calls, up to five line's, and Email's to set up appointments.
- Planned routine operations and special projects under direction of operations manager.
- Worked effectively with fellow team members in fast-paced, and intense operations.
Education
Associate of Applied Science - Business Management
Scott community College
Davenport, IA2020
National Career Readiness Certificate (ACT)
Iowa workforce
Davenport, IA2018
High School Diploma -
Central High School
1998
Manager certification -
Kwik shop Management training
Skills
- Records management systems
- Routing packages
- Invoicing
- Excellent communication
- Time management skills
- AS/400 - Mainframe
- Appointment Setting
- Data Entry
Timeline
Assistant Rural Carrier
United States Postal Service
06.2017 - 01.2018
Dispatcher
Logistic Services Inc.
02.2007 - 06.2017
Associate of Applied Science - Business Management
Scott community College
National Career Readiness Certificate (ACT)
Iowa workforce
High School Diploma -
Central High School
Manager certification -
Kwik shop Management training