Dynamic and detail-oriented Bachelor of Accounting graduate with a strong background in accounting, management, and customer service. Recognized for exceptional organizational skills, self-motivation, and goal orientation while consistently upholding the highest ethical standards. Proficient in building and nurturing long-term business relationships with diverse stakeholders, including customers, employees, and vendors. Eager to leverage problem-solving abilities and excellent communication skills in a professional office setting to support staff and senior leadership, drive team success, and advance organizational objectives with dedication and enthusiasm.
Work History
Sous Chef/Hostess/Hotel Reservations Agent
2 Years 4 Months
Island Hotel & Restaurant | 06.2024 - Current
Prepared ingredients for cooking in a clean kitchen environment.
Executed cooking tasks following recipes and safety standards.
Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
Provided exceptional customer service when addressing guest concerns or special dietary requests, building loyalty among returning clientele.
Enhanced overall restaurant efficiency by streamlining kitchen operations and implementing effective time management strategies.
Manager/Sales Associate
1 Year 6 Months
Island Trading Post | 03.2023 - 09.2024
Assisted customers with sales to enhance shopping experience
Managed cash transactions efficiently
Compiled daily reports and handled deposits for financial accuracy
Realtor
2 Years 4 Months
Century 21 Dianne Chewning & Associates | 10.2020 - 02.2023
Provided customer service assistance
Managed contracts for buyers and sellers, facilitating smooth transactions and compliance.
Processed title orders accurately
Performed data entry tasks
Veterinary Technician
2 Years 11 Months
TBC Veterinary Services | 04.2019 - 03.2022
Provided excellent customer service by answering questions and resolving any concerns or complaints.
Performed data entry tasks accurately and efficiently.
Oversaw inventory control processes to ensure stock availability.
Processed daily ledgers for accounts receivables, payables, deposits, invoicing, and daily reports to maintain accurate financial records
Reconciled vendor statements and handled payment complaints or discrepancies
Coded and entered at least 30 or more invoices each day into the in-house accounting software
Managed the finances by maintaining accurate balances and utilizing proper opening and closing procedures
Executed data entry tasks accurately into the company's database.
Executed administrative functions as required.
Completed various additional tasks to support team objectives.
Night Shift Manager
1 Year
Race Trac | 04.2018 - 04.2019
Delivered exceptional customer service by addressing inquiries and resolving concerns efficiently.
Prepared food items following recipes and safety standards.
Processed cash transactions accurately during peak hours.
Compiled daily sales reports for management review.
Assisted in daily operations to learn management skills.
Executed various tasks to support team objectives.
Supervised cash handling, reconciled register variances, and secured end-of-shift funds.
Trained associates on customer service, safety procedures, and shift expectations.
Veterinary Nurse
1 Month
Ark Animal Hospital | 03.2018 - 04.2018
Delivered exceptional customer service, addressing inquiries and resolving concerns promptly to enhance client satisfaction
Managed data entry tasks
Assisted in various tasks during temporary employment
Provided direct care to patients in a healthcare setting
Health Unit Coordinator
3 Years 11 Months
Lakeland Regional Medical Center | 09.2013 - 08.2017
Prepared charts for incoming and outgoing patients, ensuring accurate documentation and smooth transitions
Managed multi-line phones, directing calls to appropriate areas for efficient communication
Entered patient data and verified insurance, facilitating timely processing and care coordination
Executed various job duties in support of team operations.
Office Manager
1 Year 10 Months
Polk County Animal Hospital | 07.2012 - 05.2014
Delivered exceptional customer service by addressing inquiries and resolving concerns promptly
Completed data entry tasks for Cornerstone Program using specialized software.
Managed accounts receivable by processing invoices and payments efficiently.
Prepared detailed accounting reports summarizing accounts payable status for management review
Recorded receipts in correct general ledger accounts to ensure financial accuracy.
Office Manager/Veterinary Technician
5 Years 7 Months
Veterinary Emergency Care | 03.2005 - 10.2010
Provided excellent customer service by answering questions and resolving any concerns or complaints
Handled data entry tasks
Oversaw inventory control processes to track stock levels
Processed daily ledgers, including accounts receivables, payables, deposits, invoicing, and daily reports, to maintain financial accuracy
Reconciled vendor statements and handled payment complaints or discrepancies
Reconciled vendor statements and resolved payment complaints or discrepancies to uphold supplier relationships
Managed the finances by maintaining accurate balances and utilizing proper opening and closing procedures
Performed data entry tasks accurately into the company database
Performed various administrative functions
Performed various tasks and responsibilities assigned by management
Education
Bachelor of Science - Accounting
Everest University | Tempe, AZ
Real Estate License
08-2020
Insurance License
09-2022
Bachelor of Science - Medical Billing & Coding
Ultimate Medical Academy | Clearwater, FL | 12-2027
Account Support Specialist (Hybrid) at Northside Hospital's, Family Medicine & DermatologyAccount Support Specialist (Hybrid) at Northside Hospital's, Family Medicine & Dermatology