Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
AdministrativeAssistant

Betty Keister

Weirton,West Virginia

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

15
15
years of professional experience

Work History

Administrative Assistant

GLS Property Managment
Langeloth, PA
08.2022 - Current
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Responded effectively to sensitive inquiries or complaints.
  • Maintained accurate department and customer records.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Coordinated appointments, meetings and conferences.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.

Client Advocate

Mortgage Connect
Pittsburgh, PA
09.2020 - 01.2022
  • Prepared data for processing by organizing information and checking for inaccuracies.
  • Performed title searches, ordered reports and obtained clearance documents.
  • Reviewed real estate closing files to identify and correct errors.
  • Identified needs of customers promptly and efficiently.
  • Processed and maintained title files, implementing security measures to protect data.

Administrative Assistant

Gore & Laney CPA
Hudson Falls, NY
12.2017 - 08.2020
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Scheduled appointments, meetings and events for management staff.
  • Responded effectively to sensitive inquiries or complaints.
  • Coordinated appointments, meetings and conferences.
  • Maintained accurate department and customer records.
  • Prepared and prioritized calendars and correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.

Administrative Assistant

Abacus Business and Tax Service, LLC
Cadiz, OH
01.2014 - 08.2017
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Scheduled appointments, meetings and events for management staff.
  • Responded effectively to sensitive inquiries or complaints.
  • Coordinated appointments, meetings and conferences.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.

Manager

Starlight Bar and Grill
Cadiz, OH
08.2008 - 08.2013
  • Monitored staff performance and addressed issues.
  • Recruited and hired qualified candidates to fill open positions.
  • Entered time and attendance logs in preparation for payroll.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.

Education

Diploma -

Carrollton High School

Diversified Health Occupations Certificate -

Buckeye Career Center

Certificate for classes taken -

Belmont Tech College

Skills

  • Office Experience
  • 10-Key Proficiency
  • Invoicing and Billing
  • Payroll and Budgeting
  • Microsoft Word
  • Clerical Support
  • Data Entry
  • Scheduling
  • Office Administration
  • Bookkeeping
  • Filing
  • Check Processing
  • Expense Reporting
  • Meeting Planning
  • Appointment Scheduling
  • Multitasking and Prioritization
  • Administrative Support
  • Multi-Line Telephone Systems
  • Accounting Support
  • Accounting Skills
  • Cash Deposit Preparation
  • Client Relations
  • Multi-Line Phone Systems
  • Office administration
  • Internal communications
  • Payroll and budgeting
  • Recordkeeping
  • Sorting and labeling
  • Invoice Processing
  • Account Reconciliation
  • Multi-line Telephone Systems
  • Time management
  • Multi-line phone proficiency
  • Customer and client relations
  • Credit and collections
  • Office management
  • Business administration
  • Mail handling

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

It is never too late to be what you might have been.
George Eliot

Timeline

Administrative Assistant

GLS Property Managment
08.2022 - Current

Client Advocate

Mortgage Connect
09.2020 - 01.2022

Administrative Assistant

Gore & Laney CPA
12.2017 - 08.2020

Administrative Assistant

Abacus Business and Tax Service, LLC
01.2014 - 08.2017

Manager

Starlight Bar and Grill
08.2008 - 08.2013

Diploma -

Carrollton High School

Diversified Health Occupations Certificate -

Buckeye Career Center

Certificate for classes taken -

Belmont Tech College
Betty Keister