Betty Kuhlman
Madison,Wisconsin
Summary
Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Delivery Driver
UberEats
Madison, WI
10.2021 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
Delivery Driver
Instacart
Madison, WI
10.2021 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
Social Worker Case Manager
CAC-Community Action Coalition
Madison, WI
08.2017 - 09.2021
- Interviewed clients and conducted intakes for CAC's Rapid Rehousing program which housed single homeless individuals for two years and transitioned them to permanent housing.
- Recommended long-term residential treatment, short-term residential treatment and individualized and group drug counseling for clients with substance abuse issues.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Maintained regular contact with clients by calling and visiting clients' homes.
Human Services Specialist
Porchlight, Inc
Madison, WI
01.2012 - 08.2017
- Described procedures, requirements and benefits to clients and interested parties.
- Interviewed applicants for services and supported application completion as necessary.
- Conducted intakes with the men's shelter as well as Safe Haven.
- Established positive relationships with aid recipients and assessed goals, working hard to address individual needs and tailor services to suit them.
- Assisted with applications and followed up with qualified applicants by phone or email with PL's program for those needing assistance.
Education
Bachelor of Science - Social Work
Upper Iowa University
Madison, WI05.2015
Skills
- DOT Compliance
- GPS Navigation
- Vehicle Inspection
- Heavy Lifting
- Valid Driver's License
- Dependability and Honesty
travelling, crafting, concerts
I like to travel a lot especially to see bands. I love going to see shows. I also have a side business called reVINYLized where I make things out of scrap vinyl records and sell them at local craft fairs and online. I have been doing that for 10 years now. Also, love kayaking and spending time outside when it's warm!
Timeline
Delivery Driver
UberEats
10.2021 - Current
Delivery Driver
Instacart
10.2021 - Current
Social Worker Case Manager
CAC-Community Action Coalition
08.2017 - 09.2021
Human Services Specialist
Porchlight, Inc
01.2012 - 08.2017
Bachelor of Science - Social Work
Upper Iowa University