Betty Leppin
Deale,MD
Summary
Dedicated membership services leader with extensive experience in managing volunteer committees and budgets. Skilled in enhancing member engagement through innovative strategies and data-driven analysis.
Overview
29
29
years of professional experience
Work History
Senior Manager Membership Services
American Orthotic & Prosthetic Association (AOPA)
Alexandria, VA
03.2017 - 11.2025
- Led initiatives for member recruitment and engagement within the trade association, achieving $1.8 million in dues and over 2,000 member facilities.
- Directed volunteer committee efforts in producing comprehensive industry benchmarking surveys and publications.
- Utilized data analysis to guide organization strategy and enhance decision-making processes.
Manager Member Services & Operations
AOPA
Alexandria, VA
03.2013 - 05.2017
- Increased affiliate membership by 20% and patient care facility membership by 8% through incentive for inclusion in 100th Anniversary Who's Who Commemorative Membership Directory.
- Created membership engagement model to measure and communicate member value.
- Led staff team in developing The Lighter Side cartoon series highlighting member challenges receiving reimbursement.
Self employed
Silks & Quilts
Deale, MD
03.2005 - 03.2013
- Owned and operated a fiber arts studio.
Senior Program Manager/Director of Admin
Consumer Federation of America Foundation
Washington, D.C.
03.1997 - 06.2005
- Supervised three multi-year EPA cooperative agreements with an annual budget of $1.2M. Composed grant proposals and annual reports to support program objectives. Handled pass-through grants alongside project evaluations to enhance accountability. Functioned as liaison for federal audits, promoting compliance and effective communication.
- Managed financial reporting, staffing, benefits, and equipment oversight alongside support for office infrastructure and communication systems.
- Created educational materials addressing indoor air quality, secondhand smoke, and radon.
Managed the consumer hotline to provide assistance and information to the public.
Education
Master of Science - Not-for-Profit Management
University of Maryland University College
College Park, MD05-2020
Bachelor of Science in Textile Marketing
University of Maryland
College Park, MD05-1984
Skills
- Strategic planning
- Member engagement
- Volunteer coordination
- Grant administration
- Data analysis
- Budget oversight
- Qualitative research
Timeline
Senior Manager Membership Services
American Orthotic & Prosthetic Association (AOPA)
03.2017 - 11.2025
Manager Member Services & Operations
AOPA
03.2013 - 05.2017
Self employed
Silks & Quilts
03.2005 - 03.2013
Senior Program Manager/Director of Admin
Consumer Federation of America Foundation
03.1997 - 06.2005
Master of Science - Not-for-Profit Management
University of Maryland University College
Bachelor of Science in Textile Marketing
University of Maryland