Betty Massengale
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
34
34
years of professional experience
Work History
Cashier, Sales , Seasonal
Macy's
10.1988 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Cosmetologist
Dillard's Department Store
03.1992 - 04.1997
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
Education
Degree Cosmetology - Cosmetology
Lodi Unified
Lodi Ca.04.1991
Skills
Customer Service
Refunds and exchanges
Inventory Stocking
Returns processing
Merchandise Restocking
Hiking
Enjoy going hiking on trails near me here in Reno , also Truckee Ca
Timeline
Cosmetologist
Dillard's Department Store
03.1992 - 04.1997
Cashier, Sales , Seasonal
Macy's
10.1988 - 01.2023
Degree Cosmetology - Cosmetology
Lodi Unified
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